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See More Current Candidates Here
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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan
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RECRUITER SUMMARY
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Description:
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HOT IND Sales, Senior Director Customer Care Operations Transitions Manager Business Opportunities +12.6K AED
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Date
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17 / 02 / 2025
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Nationality
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Indian
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Residence
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India
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Experience Summary
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11+ years of experience in the industry
Current & Previous Employers and jobs include:
Senior Director at XXXX
Sr. Manager Operations at XXXX
Manager Operations at XXXX
Associate Manager at XXXX
Asst. Manager at XXXX
Team Leader at XXXX
Team Leader at XXXX
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Education
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High School GCCITKD
XXXX
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Motives & Seeking
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He is open to relocation to Dubai or the UAE. His most recent designation was Senior Director of Operations, and he is primarily looking for a similar role or profile within the organization. This could be as an Assistant Vice President or a Director of Operations. He is particularly interested in leadership positions that align with his experience and expertise.
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Languages
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English – Fluent
Hindi- Native
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Recent / Current Salary
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+12.6 AED total salary per month
+bonuses, incentive
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Expected Salary
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Negotiable
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Notice
Period
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Immediately Available
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Interview Availability
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Requires a few days notice
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Interview Assessment Notes
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1. Could you introduce yourself and tell us about you? Your current/recent jobs and employers? Previous companies and jobs?
He has over 23 years of experience, primarily in operations aligned with customer care. Throughout his career, he has held roles in order management, consulting, and transitions. As a Transitions Manager, he successfully managed projects, transitioning processes from the United States to Bangalore, as well as overseeing operations out of Mumbai. He has been responsible for interacting with clients and leading new business opportunities, ensuring smooth transitions from both domestic and international locations. His experience includes leading large teams, with his last team comprising over 200 people and prior team spans ranging from 500 to 1,000 people. Before his most recent role, he worked with Wipro Consultancy Services.
2. What skill(s) / experience would you self-describe as strongest or specialist in?
His strongest skills lie in guiding and coaching teams, deep-diving into processes, and understanding the end-to-end journey. This expertise allows him to quickly identify and address concerns, whether from clients or end customers. By knowing the entire process, he can accurately pinpoint potential points of failure and provide appropriate guidance. Additionally, with his experience in the audit and consulting world, he maintains a strong focus on regulatory compliance and ensures processes adhere to all relevant standards.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.
Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.
These can be sent to you on request or can be found on our website: svarecruitment.com.
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