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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT JP, IT Service Engineer Senior Subject Matter Expert Telecommunication R&D JIRA Secure ID $Negotiable

Date

   04 / 02 / 2025

Nationality

Indonensian
Dependent Visa

Residence

Tokyo, Japan

Experience Summary

10+ years of experience in the industry

Current & Previous Employers and jobs include:
Senior Subject Matter Expert at XXXX
Solution Engineer at XXXX
Testing Engineer at XXXX
Support System Engineer at XXXX
IN & RBT Engineer at XXXX

  

Education

Bachelor of Telecomunication Engineering 
XXXX

 

Motives & Seeking

She is actively seeking opportunities to work on-site in Tokyo, Japan. She is open to roles related to Management, Testing, Operations, and Maintenance. 

 Languages

English – Fluent
Indonesian- Native
Nihonggo- N3

Recent / Current Salary

---

Expected Salary

1.3M JPY Anually

Notice

Period

Immediately Available

Interview Availability

Requires a day notice

 

Interview Assessment Notes 

 

 

1. Could you introduce yourself and tell us about you? Your current/recent jobs and employers? Previous companies and jobs? 
She graduated in 2006 from a Telecommunication University in Indonesia with a degree in Electrical Engineering, specializing in Telecommunication. She began her career working as a Level 1 Service Desk Engineer in telecommunication operation management. In this role, she provided technical support and managed daily operations related to network infrastructure and maintenance.
She then moved into Managed Services, where she focused on operation and maintenance after project implementation. She collaborated closely with customers to address technical issues, performing on-site troubleshooting when necessary. If an issue required further support, she worked with Level 2 support teams and R&D engineers to identify and resolve root causes. Over time, she transitioned into the project team, working as a QA tester and ensuring system stability before and after project launches.
Later, she joined a billing and software development team, where she started as a QA specialist. After about a year, she became an embedded QA within the development team, working alongside developers to ensure software quality. Her responsibilities included bi-weekly development and testing sprints, identifying system bugs, and verifying system changes. She remained in software quality assurance and testing for around five years.
Beyond her full-time roles, she also worked on freelance projects, including social media analysis and various online jobs. About five years ago, she moved to Tokyo, Japan, where she continued freelancing while adapting to her new environment. Currently, she is focusing on improving her Japanese language skills, attending school Monday to Friday to enhance her fluency.

2. What skill(s) / experience would you self-describe as strongest or specialist in? 
She considers resilience and problem-solving to be her strongest skills. Working in IT and telecommunications, she has encountered unexpected issues that require quick thinking and efficient resolution within tight deadlines. She takes pride in her ability to remain calm under pressure, which has been crucial in handling urgent technical challenges.
Her experience in operation and maintenance has strengthened her ability to troubleshoot effectively, even in high-stress situations. She has been required to respond to critical system issues at any hour, sometimes receiving calls as early as 3:00 AM and working to resolve problems before morning deadlines. This hands-on experience has enhanced her adaptability, problem-solving approach, and technical expertise in ensuring smooth operations.

3. Do you have XXXX (Key Criteria 1)? If so can you tell me more?
She is open to working at Level 1 or Level 2 to rebuild her expertise while adapting to new environments. Although she has primarily focused on QA and development rather than management, she is eager to learn and expand her skills.
Her experience spans various projects, each involving different types of software, many of which were custom-built by companies rather than widely used platforms like JIRA. Most of the tools she worked with were internally developed by R&D teams for bug reporting, issue tracking, and software libraries. While she has been exposed to JIRA and Secure ID, her usage was primarily as an end-user rather than in a development or administrative role.

 

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

 

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

 

25F, Central Plaza, Xin Tian Di, Shanghai

 

Ubi TechPark #01-08, Singapore

 

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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