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See More Current Candidates Here
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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan
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RECRUITER SUMMARY
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Description:
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HOT JP IT Service Engineer, Senior Technical Consultant L1 Tech Support $Negotiable
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Date
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05 / 02 / 2025
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Nationality
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British & Italian Nationality
Tax Resident in Japan
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Residence
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Koyasan, Japan
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Experience Summary
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18+ years of experience in the industry
Current & Previous Employers and jobs include:
IT & Admin at XXXX
Senior Technical Consultant at XXXX
Quality Assurance Manager at XXXX
Technical Support Engineer at XXXX
Technical & Business Consultant at XXXX
Technical Consultant at XXXX
Systems Engineer at XXXX
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Education
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B.Sc. Hons. Applied Biology XXXX
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Motives & Seeking
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She is seeking remote opportunities or very short-term contracts, ideally lasting one month at a time, with an immediate start.
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Languages
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English – Fluent
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Recent / Current Salary
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---
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Expected Salary
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Negotiable
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Notice
Period
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Immediately Available
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Interview Availability
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Requires a few days notice
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Interview Assessment Notes
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1. Could you introduce yourself and tell us about you? Your current/recent jobs and employers? Previous companies and jobs?
She explains that her current job has two distinct aspects. The first aspect is Level 1 Tech Support, which is suited for less experienced professionals. This role involves handling calls from users who cannot access the system due to expired or seemingly expired tokens. It is similar to traditional password resets, where users phone in for assistance. She notes that this process could potentially be automated with a chatbot if given the necessary access.
The second aspect is advanced system analysis, which is more complex and requires experience, analytical skills, and technical expertise. This role involves understanding the entire system, analyzing technical issues and human interactions, and identifying patterns in user problems. Rather than just basic troubleshooting, she focuses on in-depth analysis and problem-solving to improve system functionality and user experience.
2. What skill(s) / experience would you self-describe as strongest or specialist in?
She specializes in advanced system analysis and technical problem-solving. Her strongest skills include understanding complex systems, analyzing user issues, and identifying patterns to improve functionality and user experience. She excels in handling higher-level technical support, going beyond basic troubleshooting to address deeper system-related challenges. Additionally, her ability to assess both technical and human factors in system performance sets her apart as a specialist in IT support and analysis.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.
Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.
These can be sent to you on request or can be found on our website: svarecruitment.com.
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