WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_KOR Sales, EOR IT Senior Customer Success Manager HR Legal Services, 100M+ KRW Annual

Date

   07 / 11 / 2024

Nationality

South Korean

Residence

South Korea

Experience Summary

15+ years of experience in the industry

Current & Previous Employers and jobs include:
Senior Customer Success Manager at XXXX
Senior Account Manager at XXXX
Account Manager at XXXX
Sales Manager at XXXX
Guest Relation Manager at XXXX

Excursion G.O at XXXX

Education

Bachelor, Hotel Management
XXXX

General English Course
XXXX

Motives & Seeking

Is actively looking for a job right now because she’s open to explore new opportunities in the market. Open for the Technical Account Manager role.  

 Languages

English – Fluent 
Korean - Native

Recent / Current Salary

100M+ KRW Annual
+ Benefits

Expected Salary

100M+ KRW Annual
+ Benefits

Notice

Period

1 month

Interview Availability

Requires a day notice

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    She has been working with XXXX as a Senior Customer Success Manager for almost 2 years now, she’s mainly responsible there for helping customers familiarize with their system, expand accounts globally, and build engagement with them as well; aside from that, she’s also doing both upselling and cross-selling. Their main product or solution in XXXX is to provide service to customers who doesn’t have entity in South Korea, companies who want to provide statutory benefits to their team members. She started off with more hospitality-related roles and then moved to XXXX as an Account Manager for 8 years where she was responsible for leading the Seoul team and managed top partners for the company, mostly handling direct accounts and hotels in Seoul.

     
  2. What skill(s) / experience would you self-describe as strongest or specialist in?
    Strongest skill would be her people skills; she can be confident in talking and facing new people being an account manager and customer success manager for many years now. She is good with approaching new people, gain trust, and build relationships with them as well. Aside from that, she’s a great problem-solver and is very open for constructive feedbacks.   

     
  3. Do you have the lists of key criteria’s according to the clients’ requirements?
    She has almost 10 years of experience as an Account Manager for an IT company and an EOR company. Most of her experiences is within the internet platform areas in doing sales, account management, customer satisfaction, and some business development as well. She’s willing to learn and adapt the needful pharmaceutical-related stuff and can be flexible in learning the SaaS solution as well.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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