WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_ PH IT Infrastructure, IT Support Engineer, CS Representative, Admin, Hodu, $45k PHP

Date

   27 / 06 / 2024

Nationality

Filipino

Residence

Philippines

Experience Summary

He spent 6 years in the sales department in BPO and has 4 years of experience in the IT sector.

 

Current & Previous Employers and jobs include:

IT Support Engineer at XXXX

CS Representative at XXXX

CS Representative at XXXX

Education

Bachelor Science in

Industrial Engineering

 

XXXX State University

Motives & Seeking

He is actively looking for a new job for extra support to provide for his two daughters as school approaches.

 Languages

English – Fluent

Tagalog - Native

Recent / Current Salary

$1.4k fixed per month

Expected Salary

$45k PHP (Negotiable)

Notice

Period

Immediately Available

Interview Availability

Requires a day notice

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

    He has been working since he was 19, primarily in sales. He spent 6 years in the sales department for a BPO and has 4 years of experience in IT. Currently, he is working as an IT support level 2. His responsibilities include onboarding and offboarding new hires and handling IDSM Jira ticketing, focusing primarily on reporting.

  2. What skill(s) / experience would you self-describe as strongest or specialist in

One of his strongest skills is being an admin for various platforms.  In his current company, he can manage any platform assigned to him. He ensures all tasks assigned to him are completed before the deadline. He is a multitasker and a quick learner, easily adapting to new challenges.

    3.             Do you have the lists of key criteria’s according to the clients’ requirements?

In his current role as an IT support engineer, he is involved from the beginning, creating credentials and setting up devices for employees throughout their time with the company. He manages both in-house and offshore employees, with 300 in-house and overseeing an additional 200 to 500 offshore employees. He ensures their logins are set up and they log their time correctly which is similar to the functionality of Kronos system he previously managed. The current platform he used is Hodu and Time Clock Wizard. He is one of the admins managing workforce management to their company. He has 4 years of experience with Hodu and 2 years of experience with Kronos from 2016 to 2018 although it is way back 6 years ago, he can easily adopt with any platform especially for Kronos.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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