WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT PH Level 1 Service Delivery Manager 170k PHP Per Month

Date

28/09/2023      

Nationality

Filipino

Residence

Philippines      

Experience Summary

He was involved in improve the and they build the service desk team and the Level 1 support. The plan was to, like, expand the group wherein we can support all the X stores.

Education

X

Bachelor's degree, Computer Engineering
     

Motives & Seeking

He has resigned recently, their was decentralized as per the company.

 Languages

English- Fluent

Filipino- Native  
     

Recent / Current Salary

PHP 170k Per Month

Expected Salary

Negotiable      

Notice

Period

Immediately available.

Interview Availability

Requires a few days notice.      

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

He was involved in improve the and they build the service desk team and the Level 1 support. The plan was to, like, expand the group wherein we can support all the X stores. He also manages the incident life cycle from creation, resolution, investigation and post-mortem report, ensures resolution times are within the agreed OLA.

  1. What skill(s) / experience would you self-describe as strongest or specialist in?

He has a strong IT Infrastructure background and he is familiar with the IT Facilities and has built survey rooms, electricals and designed data centres and he also involved IBM's new onsite.

  1. He has a strong service desk background and he also partners with the Value Stream leadership to create strategic business plans, provide business analysis and prepare recommendations and business plans as needed.
He also has a server administration and provide high-level reports to Central IT team and business unit managers regarding the individual and team performance.

Recruiters

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Employment Agency

Silicon Valley Associates Recruitment

907, Silvercord Tower 2, Tsim Sha Tsui, Kowloon, Hong Kong


25F, Central Plaza, Xin Tian Di, Shanghai


Ubi TechPark #01-08, Singapore


Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

       

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

 

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

       
               

 

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