WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_PH MICROSOFT 365 SUPPORT ENGINEER, Helpdesk, IT Support, and Technical support Windows OS such as the 7 & 10, MS Office & 365 applications, PC/Laptop hardware/peripherals, and mobile devices Active Directory, Exchange, and Apple OS $Negotiable

Date

28 / 04 / 2023

Nationality

Filipino

Residence

Philippines – willing to relocate

Experience Summary

With more than 10 years overall work experience in technical support and customer service.

Current and Previous Employers and jobs include MICROSOFT 365 SUPPORT ENGINEER - XXX Crayon company, HELPDESK TIER 1 (MSP) - XXX Solutions Inc, HELPDESK ANALYST - XXX Philippines, IT DESKTOP SUPPORT – XXX, TECHNICAL SUPPORT – XXX, IT SUPPORT ENGINEER / DOCUMENT CONTROLLER - XXX Dubai Limited (VSL – XXX – XXX De Eccher)

 

Education

XXX of the Philippines
Bachelor's degree, Electronics and Communications Engineering

Motives & Seeking

Actively looking for a job and really want to grab any IT opportunity in Singapore.

 Languages

English- Fluent
Tagalog - Native

Recent / Current Salary

$ 65-70K PHP per month
+13th months

Expected Salary

Negotiable
$ 80-90K PHP per month

Notice

Period

Available immediately  

Interview Availability

Requires a few day’s notice

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    He has more than 10 years combined experience in technical support and customer service because he said that even though he is working primarily in an IT industry, customer service is a big part of that as well and included in his skills as well. He has a variety of experience when it comes to the IT field like Windows server and MS 365 applications and resolving issues related to it. He had an experience working in IT Helpdesk, ServiceDesk, technical support, and MS 365 support as well. As a 365 support, their client sis Microsoft and they’re primarily assist all the customers for MS and their clients. They resolve issues form Basis to complex issues for SharePoint, Exchange, Teams, One Drive etc for both business and enterprises. He is also exposed in the Local Active Directory combining it with the Azure.

  2. What skill(s) / experience would you self-describe as strongest or specialist in? 
    He said that his strong skills are related to microsoft 365 Administration such as the Teams, SharePoint Online, OneDrive, Exchange Online, Apps for Business, Azure Active Directory etc..He can also do Remote Support, Technical Support and Customer Service

  3. Do you have the lists of key criteria's according to the clients requirements?
    He has more than 10 years of experience in the IT industry and with Helpdesk, IT Support, and Technical support background. He also has an extensive knowledge in various Windows OS such as the 7 & 10, MS Office & 365 applications, PC/Laptop hardware/peripherals, and mobile devices for both android and IOS. He also has an experience in Active Directory, Exchange, and Apple OS and with excellent communication, analytical and problem-solving skills.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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