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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_ PH Others, Time and Materials Coordinator, Admin Assistant

Date

Nationality

Filipino

Residence

Experience Summary

She has over 11 years of experience from customer service and being team leader.

Current & Previous Employers and jobs include:

Time and Materials Coordinator at XXXX

Admin Assistant - Part time at XXXX

Number Porting Specialist Sprint account at XXXX

Education

Bachelor’s Degree in Electronics and

Communications Engineering

XXXX University of the

Motives & Seeking

 Languages

English – Fluent

Recent / Current Salary

Expected Salary

Notice

Period

Interview Availability

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

   She has over 11 years of experience, her first job back in 2013 was as a customer service representative for a telecommunications company. After 3 years, she applied for a team leader position and was successful. However, due to budget constraints, she returned to being an agent shortly after. She then transitioned to a role at XXXX handling customer service for Sprint accounts. There, she used a tool called CSM to assist customers with porting phone numbers between telecommunications companies. After gaining experience in these various roles, she moved on to XXXX where she currently works as a time and materials coordinator. There, she deals with back-office tasks and DNM she sells UPS batteries, and her department specifically handles Business-to-Business transactions for large companies like Ohm, Amazon, Walmart, and Facebook. Her current primary tool is Salesforce. 

    

2.  What skill(s) / experience would you self-describe as strongest or specialist in 

Her strongest expertise is being a people person. She excels at handling customers.

3.  Do you have the lists of key criteria’s according to the clients’ requirements?

In her previous role as a team leader, she handled quality assurance, Kronos, coaching agents, and supervising calls. She led the team for 3 months before they pulled out the application. During her leadership, she managed the time in/out for her agents using Kronos. She rates herself 3.5 out 5 for Kronos skills he has. Also In fact, she used Kronos for time management for nearly 7 years at XXXX as well.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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