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Experience Summary
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She has 9 years of experience in BPO industry and 3 years in marketing sales.
Current & Previous Employers and jobs include:
Appointment Setter, Cold Caller at XXXX
Business Development Specialists Crazy Domains at XXXX
Customer Care Advocate at XXXX
Sales Architect / Sales Representative at XXXX
Collections Specialists / Customer Care Advocate at XXXX |
Education
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B.S. Psychology, University of XXXX
Certificates:
Advanced Google Analytics
Google Project Manager Certification |
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Interview Assessment Notes
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- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
She has 9 years of experience in BPO industry and 3 years in marketing sales. She has prior experience as a call center agent in the BPO industry, working as a customer service representative for telecommunications and healthcare accounts. She also has experience handling credit card and service accounts. In addition to customer service, she has sales experience. Previously, she worked as a sales representative for XXXX, selling a variety of computers, from office to gaming models. She also has experience selling domain names and website creation packages with SEO services at a company called XXXX. Following her BPO work, she moved to appointment setting. She is familiar with various tools used in these roles, including Google Workspace, Microsoft Office CRMs, dialers, softphones, calendar management, task management, and administrative tasks. She also has some experience with photo editing using Canva. Most recently, she completed a course in social media management, covering social media growth strategies, content creation, graphic design, and research.
2.What skill(s) / experience would you self-describe as strongest or specialist in?
She excels at providing exceptional customer service and building rapport with clients. Her experience in sales further strengthens these skills, making her a valuable asset for any customer-facing role.
3.Do you have the lists of key criteria’s according to the clients’ requirements?
Within her 14 years of experience is primarily focused on digital marketing although her past activities often involved sales. She sees the goal as fulfilling qualified market needs, and she can identify some similarities between her past experiences. She has actively participated in sales calls for digital agencies and participated in client discoveries, though these experiences took place in Australia, the US, and potentially in the UK.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Dubai World Trade Centre, Sheikh Zayed Rd, Dubai, United Arab Emirates
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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