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Experience Summary
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She has 11 years in the banking industry, her experience began at XXXX where she spent over 10 years as a branch operations assistant.
Current & Previous Employers and jobs include:
Associate Customer Service Officer at XXXX
Branch Operations Assistant / Teller at XXXX |
Education
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Bachelor of Science in Management Accounting
University of San Carlos
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Interview Assessment Notes
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- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
She has 11 years in the banking industry, her experience began at XXXX where she spent over 10 years as a branch operations assistant. She ensured accurate transaction posting, supervised ATM operations, and resolved client disputes. She also prepared manager's checks and participated in sales initiatives for credit cards, loans, and deposits. In her final year, she transitioned to a teller role, handling foreign exchange, deposits, withdrawals, and cash management. After leaving XXXX, she joined XXXX as a junior officer, assisting clients with credit card and savings account concerns, including travel notifications, credit limit increases, suspicious activity reports, and credit card blocking/replacement. She most recently departed XXXX in December 2023.
- What skill(s) / experience would you self-describe as strongest or specialist in?
Her strongest skill lies in sales. At XXXX, she consistently achieved quotas by proactively contacting clients and highlighting the value of products and services. She understands that closing deals often requires persistence and follow-up. She rates herself 4 out 5 in her sales skills.
3. Do you have the lists of key criteria’s according to the clients’ requirements?
Her prior banking experience involved using internal software at XXXX and Salesforce at XXXX. At XXXX, she primarily focused on the mobile banking sector, even though different software was used compared to her previous role. Her extensive 11-year banking experience provides her with a broad knowledge of banking operations, sales, and customer service.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Dubai World Trade Centre, Sheikh Zayed Rd, Dubai, United Arab Emirates
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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