WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_SG Desktop Support Engineer, L1 Hardware Software Mobile devices Windows $Negotiable

Date

24 / 04 / 2023

Nationality

Malaysian

Residence

Singapore – Work permit

Experience Summary

With more than 8 years overall work experience as a Desktop Support

Current and Previous Employers and jobs include Desktop Support EngineeR - XXX IT Services Pte Ltd (Project based of XXX ), IT Support (Helpdesk) - XXX Infotech Services Pte Ltd (Project based of XXX ), IT Desk side Support Engineer (Information Technology) - XXX Technology Resources Pte Ltd (Project based of XXX Bank), and Technical Support Engineer - XXX Computer Centre (M) Sdn Bhd.

 

 

Education

1994-1998: XXX Utara (PMR - XXX Menengah Rendah)

1999-2000: XXX Utara (SPM - XXX Pelajaran Malaysia)

2001-2002: Informatics Institute (Diploma In Computer Studies - Double Major In Multimedia and Programming)

2002-2004: Informatics Institute (Advanced Diploma In Computer Studies - Major In Computer Science (With Credit)

Motives & Seeking

Actively looking for a job and want to change his working environment and looking for a desktop support can be onsite or remotely.

 Languages

English- Fluent
Mandarin - Fluent

Malay - Native

Recent / Current Salary

$ 3K SGD per month
+Performance bonus – 1 month

Expected Salary

Negotiable
$ 3.5K SGD per month

Notice

Period

1 Month

Interview Availability

Weekdays – 6pm

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    He is currently working in Singapore and with 8 years of experience in Desktop support. In his previous and current job, he assist the user to troubleshoot the 1st level issues and do the other jobs. In his daily job scope, they have the IT care clinic and everyday the users will walk into their room for any problems that they encounter like for the desktop, laptops, or mobile issues. In the first level jobs, they normally troubleshoot the software issues, hardware as well as the mobile issues etc.

  2. What skill(s) / experience would you self-describe as strongest or specialist in? 
    He is good when it comes to first level troubleshooting for the hardware like hard disk, ram, LCD while for software, he does the installation, software troubleshooting, windows imaging for new laptops

  3. Do you have the lists of key criteria's according to the clients requirements?
    He have 8 years of experience in desktop support and has an extensive knowledge in Windows OS (7 & 10), MS Office & 365 applications, PC/Laptop hardware/peripherals, and mobile devices.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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