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Experience Summary
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He has over 15 years in IT industry, he has experience in various areas, including production support.
Current & Previous Employers and jobs include:
IT Strategy & Architecture (Cloud, AI & Data Security) at XXXX
Senior Technical Manager at XXXX
Sr. Manager & Data at XXXX
Chief Support Analyst at XXXX
Senior Consultant /Team Leader at XXXX |
Education
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Post Graduation, Information Technology
TAFE NSW
University of Mumbai
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Interview Assessment Notes
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- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He has over 15 years in IT industry, he has experience in various areas, including production support. He started his career as a programmer, working with Java and some Python. As part of a programming team, he developed modules and gained experience in deployment and troubleshooting. Also, he understands the role as a Level 2 Microsoft 365 support specialist. he has experience in various domains such as banking, healthcare, finance, and logistics
2.What skill(s) / experience would you self-describe as strongest or specialist in?
His strongest skill is problem-solving. This is crucial in production support and any support role, as it requires understanding and analyzing problems to identify root causes and develop solutions. He enjoys problem-solving because resolving issues for users brings satisfaction. He rates himself 3.5 out of 5 in technical skills.
3.Do you have the lists of key criteria’s according to the clients’ requirements?
Within his 15 years of experience in IT industry, he has experience M365 in both Level 2 and Level 3 support, and in Level 2 he involves supporting users from a product and feature perspective this includes troubleshooting issues specific to Microsoft Teams, Office, Outlook, OneDrive, etc. In addition to M365, He has experience with firewalls and virtualization techniques like Hyper-V or VMware. These techniques allow him creating virtual machines with customizable memory, storage, and connectivity.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Dubai World Trade Centre, Sheikh Zayed Rd, Dubai, United Arab Emirates
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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