WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

 

RECRUITER SUMMARY

 

Description:   

HOT SG IT Support Analyst, Information Technology Support Engineer, Customer IT Support Representative, Customer Service Executive, IT Helpdesk, Assistant Supervisor, Technician Support Officer/ RMA, 55K SGD Monthly

Date

08/ 02/ 2023

 

 

 

 

Nationality

Malaysian

E-Pass

Residence

Singapore

 

 

 

 

Experience Summary

She has experience in IT industry for 9 years

 

IT Support Analyst

XXX

 

Information Technology Support Engineer (IT Helpdesk/ Desktop)

XXX

 

Customer IT Support Representative

XXX

 

Customer Service Executive

XXX

 

IT Helpdesk (XXX)

XXX

 

Assistant Supervisor

XXX

 

Technician Support Officers / RMA

XXX

Education

XXX University, XXX       

May 2002 – Jan 2006

 

XXX Polytechnic, XXX

Jun 1999 – Jun 2001

 

 

 

 

Motives & Seeking

Actively looking for a job to find better opportunities and look for a permanent job. 

 Languages

English- Fluent

 

 

 

 

Recent / Current Salary

49K SGD Monthly

Expected Salary

55K SGD Monthly

 

 

 

 

Notice

Period

1 month

Interview Availability

Requires a few days notice

 

 

 

 

 

Interview Assessment Notes 

 

 

1. Currently in XXX as an IT Support Specialist uses a ticketing system that allows users to log in and submit support requests straight from their website. She offers Level 1 desktop help for all hardware and software concerns via emails and phone conversations. Also offers support for new cardholders, damaged, or misplaced cards They have oversees in XXX, and there are 14 people in total, including 1 senior manager for escalations. She serves about 25 customers each day

 

2. She is expert in ticketing system, crm tools, troubleshooting, and it supporting

 

3. Previously work as an IT help specialist in XXX and offers Level 1 desktop support for setting up printers, scanners, and networks remotely. They only cove XXX nations like XXX

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

 

 

 

 

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

 

 

 

 

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