WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_SG IT Support, L2 Support Problem-Solving, $4K SGD

Date

    21 / 04 / 2023

Nationality

    Malaysian
    Singapore EP

Residence

    Singapore

Experience Summary

25+ years of experience in the IT Industry

Current & Previous Employers and jobs include:
IT Support at XXXX, XXXX& XXXX
IT Engineer at XXXX
IT Support Administrator at XXXX
IT Specialist at XXXX
Customer Service Engineer at XXXX
IT Administrator at XXXX
Customer Engineer at XXXX
Account Manager at XXXX

Technical Support Executive at XXXX

Education

NCC  -Diploma in Computer Studies

XXXX

 

 

Motives & Seeking

Is actively looking for a job right now because current contract will end in May and wants to explore opportunities. Happy with support roles and open for part time job.

 Languages

 

    English - Fluent
    Malay - Fluent
    Mandarin - Fluent
    Cantonese - Fluent

    

Recent / Current Salary

    $4K SGD per month

Expected Salary

   $4.1K SGD per month

Notice

Period

   Immediately Available

Interview Availability

    Weekday Mornings

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    Currently based in SG and is doing IT support in XXXX for both in-house and onsite. Was also an IT support for several roles before in XXXX , XXXX , and XXXX . He used to be Server Administration but now prefers L2 support. Mostly in HelpDesk supporting desktop, emails, and if L1 can’t resolve the current issues, they are the one to resolve it. Has done different Windows OS support and is currently taking certification in Macintosh.

  2. What skill(s) / experience would you self-describe as strongest or specialist in?
    Very good at 2nd level support to users, in-house or onsite. Knows pretty much lots of different environment since he has worked for banks, and other fields as well. Rates himself 4 out of 5 in problem-solving skills.

  3. Do you have the lists of key criteria's according to the clients' requirements?
    Has more than 2 years of experience as an IT Support. Has extensive knowledge in support of Windows 7 & 10 as well as MS Office and 365 applications. Broad knowledge in different PC/Laptop peripherals and has supported printers as well as mobile devices a lot for different users. Proficient with Microsoft AD, Exchange, and a bit of Apple OS.   

   

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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