WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_SG IT Support Technician, Ticketing system Active directory Windows and Apple OS $Negotiable

Date

07 / 08 / 2023

Nationality

Singaporean

Location:

Singapore

Experience Summary

With more than 3 years overall work experience in IT support

Current and Previous Employers and jobs include XXX (IT Support Technician), XXX Partner Inc. (Infrastructure Field Services Technician, on behalf of XXX ), and XXX Partner Inc. (Equipment Maintenance Technician, on behalf of XXX )

 

Education

XXX Melbourne Institute of Technology (XXX ) XXX University
• Bachelor of Business, Marketing
• Elective in Laws of Investment & Investments
[Jul 17 - Dec 18]


XXX Polytechnic (XXX)
• Diploma in Customer Relationship & Service Management

[Apr 12 - May 15]

Motives & Seeking

Passively looking for a job and looking for other opportunities in the market that will help him to gain more IT experiences.

 Languages

English - Fluent
Cantonese - Native

Mandarin - Fluent

Recent / Current Salary

$ 4.1K SGD per month
+Medical insurance

Expected Salary

Negotiable

Notice

Period

2 months

Interview Availability

Thursday – 2pm to 3pm

 

Interview Assessment Notes 

 

 
 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    He has more than 3 years of experience in the IT industry which is mainly on the IT support roles. He said that his job scope for IT support is to received new equipment is more on the asset management and said that whatever comes into the office, they will use the tracking system to starting off. He also said that he helps in the ticketing system and provide help if the users raise a ticket which requires either physical or remote help. He also added that he did not come from the technology degree and just gained some experiences when he was on his OJT. He also said that aside from the laptops, he also supports some audio and visual devices in the office and do some networking tasks as well but just the basics and if required.

  2. What skill(s) / experience would you self-describe as strongest or specialist in? Do you have the lists of key criteria's according to the clients requirements?
    He said that his strong skill is his communication skill since he is good when it comes to collaborating with his team and very eager to learn new technologies as well. He is also a fast learner and has some experience in the networking devices like routers and servers. He has an active directory experience but not much and can work on Windows and Apple OS.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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