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Experience Summary
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She has 9 years of experience within IT industry.
Current & Previous Employers and jobs include:
IT Analyst, Executive Support at XXXX
IT Helpdesk Support, Developer at XXXX |
Education
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B.S in Computer Science & Information Engineering
XXXX University
ITIL® 4 Foundation Certificate |
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Interview Assessment Notes
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- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
She has over 9 years of experience within the IT role. The first 2 year she worked as testing engineer for laptops, she is currently an IT Analyst at XXXX , a company that manufactures panels for devices like iPhones. In her current position, she provides IT support for the office users at the company's Taiwan headquarters, which houses roughly 200 employees. Her daily tasks includes Supporting meeting room operations, including AV devices, Level 1 troubleshooting for user issues, Maintaining and checking out IT equipment and performing basic troubleshooting in the server room. She has a strong understanding of general IT support practices.
2.What skill(s) / experience would you self-describe as strongest or specialist in?
Her strongest skill will likely be custom communication. Early in her career, she supported high-priority users. These users included CEOs, COOs, and board members. She would help them manage their workload, especially when their devices were impacted by IT issues. She's highly confident in her communication skills, both between business users and other IT teams.
3. Do you have the lists of key criteria’s according to the clients’ requirements?
In her 9 years of experience, she has honed her skills in troubleshooting computers and laptops, including desktops. This experience continues in her current role, where it forms part of her daily tasks. She has expertise in Level 1 troubleshooting for user issues. In her previous job, she worked as a technical support helpdesk representative, she has experience troubleshooting various factory-related IT problems for China and Taiwan areas.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Dubai World Trade Centre, Sheikh Zayed Rd, Dubai, United Arab Emirates
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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