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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

Date

July 20, 2023

Nationality

Zimbabwe National

Residence

Dubai

Experience Summary

XXX is a confident and hardworking individual with extensive knowledge in hospitality and customer service. With over 2 years of experience as a Customer Service Agent at XXX, she excels in selling Metro products, handling customer complaints, and providing excellent service to passengers. XXX's skill set includes strong proficiency in Microsoft Office, critical thinking, and problem-solving. Her background also includes prior experience as a Front Office Receptionist at XXX and a Customer Service Representative at XXX, where she demonstrated exceptional communication and negotiation skills.

Education

Bachelor Degree

Motives & Seeking

Her contract is expiring soon and she wants a new challenge.

 Languages

English - Fluent

Recent / Current Salary

$5K USD

Expected Salary

$5K AED

Notice

Period

Immediately

Interview Availability

A few days notice

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

   XXX is a confident and hardworking individual with over 2 years of experience as a Customer Service Agent at XXX. Her duties included selling Metro products, handling customer complaints, providing directions to passengers, and suggesting alternative metro options. XXX also worked as a Front Office Receptionist at XXX and a Customer Service Representative at XXX, showcasing her excellent communication and negotiation skills. She is proactive and detail-oriented, always striving to deliver high standards of service.

2. What skill(s) / experience would you self-describe as strongest skills?

   XXX's strongest skills and areas of specialization lie in customer service, hospitality, communication, negotiation, and problem-solving. With over 2 years of experience as a Customer Service Agent at XXX, she has honed her ability to handle customer inquiries, provide assistance, and resolve complaints effectively. Her background as a Front Office Receptionist at XXX demonstrates her expertise in ensuring a positive guest experience and managing reservations. Additionally, XXX's role as a Customer Service Representative at XXX showcases her excellent communication skills and proficiency in negotiating and closing deals.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment

907, Silvercord Tower 2, Tsim Sha Tsui, Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.