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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT UAE IT Infrastructure, Active Directory, VPN, LAN, Line issues, AV system, Azure, Desktop support Engineer, $Negotiable

Date

  14 / 01 / 2025

Nationality

Indian

Residence

India
Open to relocate

Experience Summary

Has over +3 years experienced as Desktop Support Engineer, worked on Installation and troubleshooting of Operating Systems.

Current & Previous Employers and jobs include:
Desktop support Engineer at XXXX
Desktop support Engineer at XXXX
 

Education

B.Sc (Computer Science)
XXXX Arts and Science College (XXXX University)

Motives & Seeking

He is actively looking a job as his recent company’s contract already ended. Open for any IT related position.

 Languages

English – Fluent
Hindi - Native

Recent / Current Salary

$10K Laks

$Negotiable
 

Notice

Period

Immediately Available
 

Interview Availability

Requires a day notice

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   He has three years of experience as a Desktop Support Engineer, specializing in the installation and troubleshooting of operating systems. His responsibilities included daily handling of service requests, focusing on Active Directory, VPN, LAN, line issues, and AV system troubleshooting. He also supported Outlook and third-party applications, often providing remote assistance for users in different locations. Additionally, he managed firewall-related tasks as part of his core responsibilities.

2. What skill(s) / experience would you self-describe as strongest or specialist in?
   His strongest skills are in IT support, with expertise in Active Directory, AV systems, and Azure. He also has strong networking knowledge, including VPN, LAN, and line issue management.

3. Do you have the lists of key criteria’s according to the clients’ requirements?
   He has experience in networking systems, including troubleshooting LAN connectivity issues for user groups ranging from 100 to 200 users. In cases where some users lose internet access, such as when only 50 out of 100 users have connectivity, he physically inspects the network to identify the issue. His process involves checking packet transmission through the command line to verify if the system is receiving internet access. Also, he troubleshoots disabled ports, re-enables them when necessary, and verifies port status directly on the switch. If ports are disabled from the firewall side, he ensures they are enabled while reviewing firewall rules and protocols for incoming and outgoing traffic, including application-specific rules. These tasks form part of his core networking responsibilities.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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