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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT UAE IT Infrastructure, Networking, Technical support, Customer database development, Customer Support Executive-IT, $7.5k AED

Date

  19 / 12 / 2024

Nationality

Indian
Employment Visa

Residence

Dubai, UAE

Experience Summary

Has over +3.2  years of experience in the Industry.

Current & Previous Employers and jobs include:
Customer Support Executive-IT at XXXX
Product Analyst at XXXX
Analyst 1 at XXXX
Support Associate at XXXX
Data Analyst at XXXX
Support Associate at XXXX

Education

B

BA in Data Analysis and AI (Euclea Business School)

Bachelor of Engineering (Electronics and Telecommunication) (2019)
XXXX

Diploma in Computer Engineering 
XXXX

Motives & Seeking

She is actively looking a job because her current company needs relocation and she wants to stay in UAE, also she wants a stable job.
 

 Languages

English – Fluent
Urdu- Fluent

Recent / Current Salary

$5k AED per month

 

Expected Salary

$7.5k AED per month

Notice

Period

1 Month

Interview Availability

Requires a day notice

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   She has over 3.2 years of experience and holds a Bachelor's degree in Computer Science from the UAE, currently pursuing an MBA in Data Analysis and AI. Starting her career in 2021 as a support executive in India at XXXX, she handled networking and technical support for a telecommunications company. In 2022, she joined XXXX Group as an analyst, working with airline clients like XXXX and XXXX, providing database support and improving operations. After relocating to Dubai in 2023, she worked as a database analyst at XXXX, developing a customer database, before moving to XXXX in 2024 as a customer support executive. 
    

2. What skill(s) / experience would you self-describe as strongest or specialist in?
   Her strongest skills is her leadership abilities in team management and problem resolution further strengthen her capabilities, making her well-suited for roles in technical support.
    

3. Do you have the lists of key criteria’s according to the clients’ requirements?
   She has over three years of experience in technical support, with hands-on expertise in networking and database management. Skilled in identifying system issues, particularly with applications, she quickly pinpoints problems and resolves them efficiently. Her strong communication skills, developed through client interactions, enable her to address concerns effectively and ensure customer satisfaction. She worked on troubleshooting, checking and updating servers, and removing cache memory. She also cleared the memory of the servers and checked the routers. Additionally, she has experience in networking.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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