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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT UAE IT Infrastructure, CRM support, Hardware & Software, Customer Support Specialist, $Negotiable

Date

07 / 02 / 2025

Nationality

Indian
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Residence

Dubai, UAE

Experience Summary

Has over +3  years of experience in Customer service.

Current & Previous Employers and jobs include:
Customer Support Specialist at XXXX
Customer Support Associate at XXXX

Education

Bachelors in Business Administration -XXXX University
Microsoft Office Certified
CISCO 

Motives & Seeking

He is actively looking a job for career development. Open for Customer support or Technical support roles.

 Languages

English – Fluent
Hindi – Native

Recent / Current Salary

$2500 AED per month

$Negotiable

Notice

Period

Immediately Available
 

Interview Availability

Requires a day notice

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   He has over three years of experience in customer service, providing support across two clients. One involved amateur support, while the other focused on problem-solving, multiple assistance, and CRM support. He was also involved in technical support, troubleshooting hardware, software, and product-related issues. Additionally, he contributed to continuous improvement and quality, maintained detailed reports, and documented repetitive tasks. As a senior team member in a 10-person team, he managed two junior colleagues, ensuring efficient operations and support delivery.
    

2. What skill(s) / experience would you self-describe as strongest or specialist in?
   His expertise primarily lies in customer management, handling around 40 to 50 customers daily. Each interaction lasted a maximum of two to three minutes, during which he managed customer databases and provided technical support for both software and hardware, troubleshooting various processes efficiently.
   
    

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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