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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT UAE IT Infrastructure, Domain setup, DNS configuration, Email management, Technical Support, $6k AED

Date

  12 / 12 / 2024

Nationality

Indian

Residence

India
Open to relocate

Experience Summary

Has over +9 years of experience in Technical and Customer support.

Current & Previous Employers and jobs include:
Technical Support at XXXX
Technical Consultant at XXXX
 

Education

Communications XXXX

Certificate:
Google IT support Completed in 2024

 

Motives & Seeking

He is actively looking a job to advance his expertise and career growth. Open for any IT, Customer support, System administration and technical support.

 Languages

English – Fluent
Tamil - Native

Recent / Current Salary

$98k AED Annually (Converted)
 

Expected Salary

$6k to $7k AED
+Benefits
+ Sponsors Visa

Notice

Period

Immediately Available

Interview Availability

Requires a day notice

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    He has 9 years of experience in technical and customer support, holding a diploma in Electronics and Communications and a Google certificate in AI. He is also pursuing a Google IT Support Professional Certificate. He started his career at XXXX, supporting customers with Windows OS and MS Office for 3 years. He then joined XXXX, where he was promoted to Senior Technical Support Engineer. Currently, he supports customers using XXXX Mail hosting software, managing tasks like domain setup, DNS configuration, and email management, while also providing training and guidance to new employees. He takes on leadership responsibilities in the absence of a team leader.
    

2. What skill(s) / experience would you self-describe as strongest or specialist in?
   He is highly skilled in troubleshooting Windows and Mac operating systems, addressing hardware and software issues, and handling networking and security concerns such as home office setups, firewalls, and antivirus protection. He has extensive experience with Windows environments, domain hosting, website hosting, and email hosting, especially with XXXX's cloud services. He is proficient in website setup, domain purchasing, and email hosting configuration, along with email client setups like Outlook, Thunderbird using IMAP, POP, and Exchange ActiveSync. Additionally, he has experience configuring devices like printers and scanners in corporate environments and has some basic experience with internal IT help desk functions, technical support, and customer service.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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