WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT UAE IT Infrastructure, Ticketing, Network configurations, Senior IT Support, $9k AED

Date

  10 / 12 / 2024

Nationality

Sudanese 

Employment Visa

Residence

Dubai, UAE

Experience Summary

Has over +5  years of experience in the IT field.

Current & Previous Employers and jobs include:
Senior IT Support at XXXX
IT Support at XXXX
IT Service Desk at XXXX

 

 

 

 

 

Education

Bachelor of Computer Application, XXXX University, Hyderabad-India 
Major: Computer Application | Information Technology

-MCSE (Microsoft Certified Solution Expert) MC ID12268939
-MCSA Microsoft Certified Solution Associate Windows Server MC ID-AZ 104 Azure Administrator Associate. ITIL Foundation.
-CCNA routing & switching
-VMWare

 

 

Motives & Seeking

He is actively looking a job because his previous company was only in contract. 

 Languages

English – Fluent
Arabic- Native

Recent / Current Salary

$7k AED
 

Expected Salary

$9k to $10k AED

Notice

Period

Immediately Available

Interview Availability

Requires a day notice

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
     He has five years of IT experience and a degree in computer applications from XXXX University, he currently works as a Senior IT Administrator at XXXX, managing IT operations for the company. His responsibilities include troubleshooting software and hardware issues, system installation and configuration, coordinating with the ERP team, and handling networking tasks. Supporting around 40 users across two companies, he resolves issues via ticketing systems and provides both remote and on-site assistance, while also overseeing employee onboarding and ensuring efficient IT processes.

     

  2. What skill(s) / experience would you self-describe as strongest or specialist in?
    He has strong skills in software and hardware ticketing, including printer configuration and installations. Additionally, he possesses cloud computing expertise, demonstrating a modern skill set in line with current technology trends.

     

  3. Do you have the lists of key criteria’s according to the clients’ requirements?
    With five years of IT and networking support experience, he has managed end-to-end network setups, configurations, and troubleshooting for clients with over 28 branches. His expertise includes resolving internet outages, routing issues, and DNS errors while ensuring seamless connectivity. At XXXX Group in Oman, he supported IT systems across 18 branches and multiple warehouses, handling network configurations and customizations to meet operational needs. His technical skills ensured consistent IT support and efficient issue resolution for the organization’s global operations.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

 

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

 

25F, Central Plaza, Xin Tian Di, Shanghai

 

Ubi TechPark #01-08, Singapore

 

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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