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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan
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RECRUITER SUMMARY
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Description:
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HOT UAE IT Infrastructure, Ticketing, Network configurations, Senior IT Support, $9k AED
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Date
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10 / 12 / 2024
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Nationality
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Sudanese
Employment Visa
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Residence
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Dubai, UAE
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Experience Summary
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Has over +5 years of experience in the IT field.
Current & Previous Employers and jobs include:
Senior IT Support at XXXX
IT Support at XXXX
IT Service Desk at XXXX
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Education
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Bachelor of Computer Application, XXXX University, Hyderabad-India
Major: Computer Application | Information Technology
-MCSE (Microsoft Certified Solution Expert) MC ID12268939
-MCSA Microsoft Certified Solution Associate Windows Server MC ID-AZ 104 Azure Administrator Associate. ITIL Foundation.
-CCNA routing & switching
-VMWare
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Motives & Seeking
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He is actively looking a job because his previous company was only in contract.
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Languages
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English – Fluent
Arabic- Native
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Recent / Current Salary
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$7k AED
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Expected Salary
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$9k to $10k AED
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Notice
Period
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Immediately Available
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Interview Availability
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Requires a day notice
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Interview Assessment Notes
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Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He has five years of IT experience and a degree in computer applications from XXXX University, he currently works as a Senior IT Administrator at XXXX, managing IT operations for the company. His responsibilities include troubleshooting software and hardware issues, system installation and configuration, coordinating with the ERP team, and handling networking tasks. Supporting around 40 users across two companies, he resolves issues via ticketing systems and provides both remote and on-site assistance, while also overseeing employee onboarding and ensuring efficient IT processes.
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What skill(s) / experience would you self-describe as strongest or specialist in?
He has strong skills in software and hardware ticketing, including printer configuration and installations. Additionally, he possesses cloud computing expertise, demonstrating a modern skill set in line with current technology trends.
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Do you have the lists of key criteria’s according to the clients’ requirements?
With five years of IT and networking support experience, he has managed end-to-end network setups, configurations, and troubleshooting for clients with over 28 branches. His expertise includes resolving internet outages, routing issues, and DNS errors while ensuring seamless connectivity. At XXXX Group in Oman, he supported IT systems across 18 branches and multiple warehouses, handling network configurations and customizations to meet operational needs. His technical skills ensured consistent IT support and efficient issue resolution for the organization’s global operations.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.
Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.
These can be sent to you on request or can be found on our website: svarecruitment.com.
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