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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT UAE IT Infrastructure, Network & system administration, TCP/IP, Routers, WordPress Developer, $8k AED

Date

  12 / 12 / 2024

Nationality

Lebanese
Employment Visa

Residence

Dubai, UAE

Experience Summary

Has over +7 years of experience in the Industry.

Current & Previous Employers and jobs include:
WordPress Developer / Freelancer at XXXX
Incident Manager (Level 1 Noc Support) at XXXX
Technician Support Supervisor at XXXX
Technical Support Agent at XXXX
Technical Support Agent at XXXX
 

Education

Master’s Degree In Computer And Communication Engineering | XXXX University –

Bachelor’s Degree In Communication Engineering | XXXX University 

Cisco CCNP ENARSI 300 410 | Cisco ID No: CSCO14525933

First Impressions | The Institute of Customer Service

Currently studying for Microsoft Cloud Azure Certification
 

Motives & Seeking

He is actively looking a job for a stable position as he is currently in freelancing. Open for IT related roles.

 Languages

English – Fluent
Arabic - Native

Recent / Current Salary

$8k AED per month
 

Expected Salary

$8k AED to $12k per month

Notice

Period

Immediately Available

Interview Availability

Requires a day notice

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    He has 7 years of industry experience and holds a degree in Computer Communication Engineering from Belize International University. He started his career as a Technical Support agent at XXXX and later worked at XXXX and XXXX, sister companies, handling internet issues for residential customers. He then became a Technical Support Supervisor at XXXX in Lebanon, overseeing agents and DSL technicians. After moving to Dubai, he worked as a Case Manager and Incident Manager at XXXX, managing technical issues for business sites with strict SLAs. He obtained his CCNP certification during this time. Currently, he is a Technical Support Advisor at XXXX.
    

2. What skill(s) / experience would you self-describe as strongest or specialist in?
   His strongest skills are troubleshooting, adapting methods to unique customer issues. He understands that while problems may seem similar, solutions can differ. Staying updated with technology is crucial for effective problem-solving.
    

3. Do you have the lists of key criteria’s according to the clients’ requirements?
   He worked at XXXX in network and system administration, providing first-level support and managing network and data communication systems. His tasks included troubleshooting and reconfiguring Cisco routers and switches, working with MikroTik devices, and handling TCP/IP configuration. At XXXX, he supervised router operations and managed warehouse logistics, focusing on ISPs while also configuring and shipping routers and equipment to customers.
    

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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