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Interview Assessment Notes
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1. Could you introduce yourself and tell us about you? Your current/recent jobs and employers? Previous companies and jobs?
He began his career at XXXX, building a foundation in banking operations. He then joined XXXX, where he advanced from Customer Service Officer to Senior Clearing Associate, managing a team of 12-13 employees and overseeing payment and clearing processes.
Since 2015, he has been with XXXX, leading payment operations for UAE and international branches in Pakistan and Saudi Arabia. His role includes managing payment engines, settlement processes, and multi-currency transactions (USD, GBP, EUR) while handling platforms like ICC, FTS, WPS, and QR-based GPC payments. With 14+ years of experience, he is a seasoned expert in payment operations and financial transactions.
2. What skill(s) / experience would you self-describe as strongest or specialist in?
His strongest skills lie in payment operations management and middle-office coordination. He has extensive experience in overseeing end-to-end payment processes, including ICC, FTS, WPS, and GPC payments. He works closely with corporate RM teams to ensure seamless transaction support for corporate clients. By coordinating with various departments, he facilitates payment processing, settlement, and multi-currency transactions, ensuring timely and efficient service delivery. His collaborative approach enables him to address client needs through effective internal coordination.
3. Do you have XXXX (Key Criteria 1)? If so can you tell me more?
He has experience managing FX payments, ADGM (Abu Dhabi Global Market), CRM systems, and money markets, though he does not engage in direct trading. His role focuses on overseeing the payment processes related to these financial instruments, ensuring that corporate clients, including HNWI (High Net-Worth Individuals), receive timely and accurate service. He handles urgent queries, escalations, and payment clarifications directly with clients, especially when issues arise concerning payments, share settlements, loans, or enforcement. Additionally, he is proficient in MS Office tools such as Outlook, PowerPoint, and Excel, which he utilizes for financial reporting and analysis
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.
Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.
These can be sent to you on request or can be found on our website: svarecruitment.com.
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