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Experience Summary
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20+ years of experience in the industry
Current & Previous Employers and jobs include:
Senior Team Leader at XXXX
Transaction Services Team Leader at XXXX
Authorization Supervisor at XXXX
Back Office Teller at XXXX
Client Acquisition Specialist at XXXX
Customer Service Officer at XXXX
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Education
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XXXX
Bachelor's degree in banking, Corporate, Finance, and Securities
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Motives & Seeking
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He is seeking roles in financial markets, trading, customer relationship management, and operations management.
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Languages
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English – Fluent
Arabic- Native
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Interview Assessment Notes
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1. Could you introduce yourself and tell us about you? Your current/recent jobs and employers? Previous companies and jobs?
He brings 20 years of experience in the finance and banking industry, with a strong focus on client relationship management. Throughout his career, he has successfully built and maintained long-term client relationships, consistently exceeding customer satisfaction targets. His experience aligns well with the requirements of this role, particularly in managing day-to-day client engagements and addressing financial needs. His responsibilities include meeting customers’ banking needs, ensuring compliance, and providing solutions to issues. He also handles back-office work, including operations, risk controls, and managing a team to ensure error-free transactions and high customer service standards.
2. What skill(s) / experience would you self-describe as strongest or specialist in?
He specializes in building strong customer relationships. His approachable nature allows him to instantly connect with people, making them feel comfortable and engaged from the moment they meet. Even when meeting someone for the first time, he creates a sense of familiarity, which helps foster trust and positive client interactions.
3. Do you have XXXX (Key Criteria 1)? If so can you tell me more?
He has extensive experience in the financial markets, beginning in 2003 when he joined a company specializing in financial services. This exposure sparked his passion for the field, and he has been dedicated to it ever since. He is highly familiar with financial tools such as MT4, MT5, and CFD, which he uses daily. He also has expertise in setting up and onboarding clients, ensuring that he presents a professional and caring image from the start. He excels at quickly understanding clients' needs, whether they are facing a problem or are potential new customers. His ability to categorize and respond to their needs reflects his professionalism. Additionally, he has daily experience working with high-net-worth individuals and managing private clients with accounts over 50 million. He is very comfortable using Microsoft Office and other software tools, such as Word and Excel, to organize and manage information effectively.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.
Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.
These can be sent to you on request or can be found on our website: svarecruitment.com.
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