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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_UK Customer Service, EPR Healthcare MS Applications $Negotiable

Date

0 / 00 / 2023

Nationality

British Citizen
Needs Dubai Visa

United Kingdom. Planning to move to Dubai. Currently in Dubai now and will be coming back to UK next week

Experience Summary

Education

Motives & Seeking

She is passively looking for roles for relocation to Dubai

 Languages

English- Fluent
Farsi – Fluent

Recent / Current Salary

$ 5K Pounds Fixed Per Month Fixed
+ Medical
+ Car Allowance
+ Bonus / Annual Leaves

Expected Salary

Notice

Period

2-3 Weeks / work is remote so can start early

Interview Availability

Anytime

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   She is currently working at the at an IT consultancy, moved to another project in XXX, within the last 7-8 years she has been working in IT consultancy in healthcare, started in a Hospital in the IT as a business change analyst for their EPR which is electronic patient records for implemented electronic patient record which is about it was about £5 million project and then I moved to a supplier, System XXX. They were actually the supplier that worked with us on the hospital, so they head hunted her so she moved the supplier for a couple of years, was working there as an implementation specialist, going to different hospital within XXX or private and implement the modules, the software and then last year she moved to a consultancy company. Prior to that, she was more involved in customer service, when she was working in an insurance company, to see if the customers had any issues, they would call us and then we would mitigate their issues and if they needed engineers or so on and before that was a quality assurance for the same company, had to quantify the codes that was going out to the clients to make sure that it was going by the rulebook

2. What skill(s) / experience would you self-describe as strongest or specialist in? Do you have the lists of key criteria's according to the clients requirements?
   She is strongest in communication skills, because quite sociable and job needs quite a lot of socializing and communication, communicating with stakeholders and suppliers. She has around 8 years of customer service experience, is interested in finance market, does research, has extensive experience with mS office such as word, excel, projects, etc. She has experience working at a customer service job which we used to receive calls from customers where they had issues with their appliances for example the washing machine or the fridge and they needed service and had to deal with the complaints quite a lot and if something needed fixing and had to kind of sort that out, put them in the right department or deal with the complaints themselves and before sending the complaints to the manager, if couldn't deal with it and also similar with her my current job deal with because of the consultancy work they deal with clients, customers and so on.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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