WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_UK Relationship manager, Banking industry and Customer service $Negotiable

Date

26 / 06 / 2023

Nationality

British-Iranian – 40 years old

Location:

London – willing to relocate

Experience Summary

With more than 19 years overall work experience in banking sector and customer care.

Current and Previous Employers and jobs include XXX Bank – Specialist Customer Care – Relationship manager – Personal Banker

 

Education

XXX University
Marketing and Business management

XXX College
Leisure and Tourism

XXX High School

Motives & Seeking

Passively looking for a job.

 Languages

English - Fluent
Farsi - Native

Recent / Current Salary

$ 80K £ per annum
+10% depends on the performance
+Family medical insurance
+30 days annual leaves

Expected Salary

Negotiable

Notice

Period

1 Month

Interview Availability

Requires a few day’s notice

 

Interview Assessment Notes 

 

 
 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    He’s been employed by XXX for more than 19 years now and currently working as a specialist customer care. His role there is to look after the day-to-day clients, building a relationship with the clients through affluent mainly customers and wealth customers. He also looks after different things in the company such as the savings investments, clients onboarding, sanction screening, transaction monitoring, and forward investigation etc. He explains that his title change from relationship manager to special Customer Special services due to COVID and the lockdown so there’s a little restructuring and the title changed.

  2. What skill(s) / experience would you self-describe as strongest or specialist in? Do you have the lists of key criteria's according to the clients requirements?
    He is good when it comes to building a relationship with the clients even though it’s their existing clients or new. He is good in understanding each of their client status or backgrounds of if they have a short or long-term plans. When it comes to products knowledge, KYC onboarding is also one of his strong skills, he is also good in helping training his fellow in new clients or existing colleagues on their products and services or the actual position that they tend to take on.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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