RECRUITER SUMMARY

Description:

HOT HK/ Technical Support Engineer, L2 Technical Support Engineer, Software Engineer, 10-20% Increment

Date

09/ 11/ 2022

Nationality

Zimbabwe

Resident

Residence

Malaysia

Experience Summary

7 Years of work experience

XXX TECHNICAL SUPPORT ENGINEER | XXX

L2 TECHNICAL SUPPORT ENGINEER | XXX

SENIOR TECHNICAL SUPPORT EXECUTIVE | XXX

TECHNICAL SUPPORT ENGINEER | XXX

SOFTWARE ENGINEER |XXX

Education

UNIVERSITY OF XXX

BACHELOR OF SCIENCE IN SOFTWARE ENGINEERING, 2014 CGPA: 3.8

London UK

XXX UNIVERSITY COLLEGE DIPLOMA IN INFORMATION TECHNOLOGY CGPA: 3.1

Malaysia

Motives & Seeking

Actively looking for a job because due to covid his current company is not stable. He want’s a stable job also a salary increment.

Languages

English- Fluent

Recent / Current Salary

10K MYR Monthly

Expected Salary

10-20% Increment

Notice

Period

1 month

Interview Availability

Requires a few days notice

Interview Assessment Notes

For about a year, he worked as a technical support engineer for XXX.So basically, what they are doing is troubleshooting issues for customers who are using the product, which is an antivirus, and mainly the customers are from XXX. And from there, he moved to XXX. So he worked as an executive technical support at XXX, supporting commercial users in XXX .So these were companies that were running XXX machines. So if they're having any issues, hardware issues,and etc. They are fixing it , And right now he’s working in the oil and gas industry. He is using software that is used in the oil and gas industry, and it's actually used for document control. So mainly, this is for engineering documents. They troubleshoot problems where clients are unable to do something or want to do something on the software.

2. He is an expert in software, databases, apis, meta data, troubleshooting, etc.

3. He works with XXX, which is an invoicing company based in XXX, and a SAS company that provides electronic invoicing and electronic documentation of the change. So he was level-two technical support there. They are supporting issues that customers have. They'll be doing troubleshooting, sending invoices, and taking payments.They communicate on the platform; they send documents, POS, and invoices.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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