Are You Hiring
Post-Sales / Technical Support in Asia?
Hire a Post-Sales / Technical Support in Japan, South Korea, Singapore, Malaysia, Philippines, or Australia.
SVA Recruitment connects businesses with experienced, pre-vetted Sales leaders ready to drive growth across Asia.
At SVA Recruitment, an IT recruitment agency in Asia, we specialize in helping companies find skilled Post-Sales and Technical Support professionals across the region. Whether your business is expanding in Japan, South Korea, Singapore, Malaysia, the Philippines, or Australia, we connect you with the right talent to ensure seamless client support and long-term customer satisfaction.
Where We Recruit in Asia
Japan
Multilingual support for local and global clients
South Korea
Highly technical professionals with strong problem-solving skills
Singapore
A hub for regional client support and service delivery
Malaysia
Cost-efficient, skilled workforce for technical roles
Philippines
Globally recognized for customer service and technical support expertise
Australia
Professionals experienced in managing enterprise-level clients across APAC
Current Candidates
Why Hire a Post-Sales / Technical Support in Asia?
Hiring in Asia gives your company access to:
Skilled IT Support Talent – professionals trained to handle technical issues, product queries, and client onboarding.
Multilingual Capabilities – support staff fluent in English and other Asian languages to manage diverse customer bases.
Scalability & Flexibility – cost-effective recruitment options for both startups and established enterprises.
Enhanced Client Retention – strong post-sales support ensures customer satisfaction and repeat business.
At SVA Recruitment, we make hiring in Asia simpler by connecting you with experienced Post-Sales and Technical Support talent who can strengthen your customer relationships and drive business growth.
Our Valued Collaborations
Head of
Sales
Sales and Business
Development
Director of
Sales
Regional Sales Manager-
Greater China
Senior ICT Business
Development Manager
Regional Sales Manager -
APAC
Junior Regional Sales -
East Asia
Business Development
Manager
Sales & Support
Engineer
Looking to Hire Regionally?
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Or Contact Us to get tailored hiring advice for your location.
Post-Sales / Technical Support
Job Description Template
Use this sample to attract top-tier candidates.
Job Title: Post-Sales / Technical Support
Location: [Insert Location: Asia Pacific / Middle East / Greater China]
Job Type: Full-time | Executive Level
Job Summary:
We are looking for a Post-Sales / Technical Support Engineer to join our team. This role bridges the gap between sales and ongoing customer success, ensuring clients receive the technical expertise and support they need after purchase. You will act as the key contact for troubleshooting, training, and optimizing product usage, helping customers achieve long-term value.
Key Responsibilities:
Serve as the main technical point of contact for clients after purchase/implementation.
Provide hands-on support for product installation, configuration, integration, and troubleshooting.
Respond to client inquiries via email, chat, phone, or ticketing system in a timely manner.
Document customer issues, solutions, and best practices for internal knowledge sharing.
Collaborate with Sales, Customer Success, and Product teams to ensure smooth handover and support.
Escalate complex technical issues to engineering or product development when required.
Deliver product training sessions, demos, and best-practice guidance for end-users.
Monitor client satisfaction and proactively identify opportunities to improve customer experience.
Track and report recurring issues to contribute to product improvement.
Qualifications:
Bachelor’s degree in Computer Science, IT, Engineering, or related field (or equivalent experience).
2+ years’ experience in technical support, post-sales engineering, or customer-facing IT role.
Strong knowledge of [adjust depending on company: SaaS, cloud platforms, networking, hardware, software applications, etc.].
Excellent problem-solving skills and ability to troubleshoot complex technical issues.
Strong communication skills (both written and verbal) with customer-first mindset.
Ability to work independently and collaborate effectively with cross-functional teams.
Experience with CRM, helpdesk, or ticketing tools (e.g., Zendesk, Jira, HubSpot, Salesforce) is a plus.
Need more than a Post-Sales / Technical Support?
Recruiting for all levels and functions across the tech industry.