- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?In his current role as IT Service Delivery Manager at XXX, XXX effectively manages the service desk in the APAC region, overseeing all operations related to IT infrastructure and service delivery. He provides technical leadership, manages infrastructure plans, and successfully implements IT infrastructure projects. Notable achievements include HR systems upgrade, new corporate laptops deployment, video conferencing system implementation, and SDWAN implementation in APAC.
As IT Operation Services Manager at XXX, XXX efficiently managed a team of three, maintaining and supporting the technical platform for effective availability, performance, and security. His achievements include incident and problem management, evaluation and upgrade of XXX market data lines, and successful execution of email and file systems migration.
- What skill(s) / experience would you self-describe as strongest or specialist in? XXX brings expertise in project coordination, trading floor support, user support, staff training, coaching, infrastructure, and data centers management. He is proficient in task prioritization, resources planning, services delivery, and maintaining strong customer relations. With a proven track record in managing IT infrastructure projects, supporting audit activities, and ensuring the reliability of systems, XXX is a valuable asset in the financial IT sector.
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RECRUITER SUMMARY
HOT HK IT Service Delivery Manager $65K HKD
10/01/2024
Candidate Background
Nationality:
Hong Konger
Residence:
Hong Kong
Education:
ITIL Foundation Certification April 2014 XXX,
Advanced Diploma in Information Technology XXX
Higher Diploma in Information Systems XXX
Languages:
English – Fluent,
Mandarin – Fluent,
Cantonese – Fluent
Experience:
XXX is a highly motivated and dedicated senior IT professional with extensive experience in the financial sector, specifically catering to small and medium financial firms. His expertise lies in infrastructure, financial applications, network, and helpdesk support. Known for strong interaction, communication, and problem-solving skills, XXX excels in project coordination, trading floor support, user support, and staff training.
Motives:
He’s now looking for a new challenge. He’s just passively looking.
Current Salary:
60K HKD per month
Expected Salary:
65K HKD per month
Notice Period:
1 Month
Interview Availability:
Requires a few days notice
Interview Assessment Notes
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