Company Summary
- Our client is a known IT Infrastructure services and consultancy company globally.
- Provides cutting-edge solutions within cloud, cybersecurity, managed IT services, infrastructure management, and DevOps.
- One of the pioneers and leaders in their specialized industry. Works extensively with major technology platforms and providers: Microsoft, Google, AWS, and others.
- Established about 12 years ago with 15+ team size. Office and headquarters in India with clients both local and international.
Job Description
- After a very successful 2024, looking for new Backfill Desktop EUC L1 Support to join the team in Hong Kong.
- Deliver onsite and desk-side support services to end users in a timely manner
- Resolve hardware, software, and peripheral device issues
- Collaborate with Client Level 2 or SPO for complex issues’ resolution; ensure escalation protocols are followed
- Assist users with account management, password resets, and access to different resources
- Follow company IT policies and procedures, ensuring data security and system integrity.
Key Candidate Criteria
- Bachelor’s Degree in IT, Computer Science, or any relevant field.
- Atleast 1-3+ years of experience in desktop/end-user computing support
- Proficiency in Windows OS, Microsoft Office Suite, and basic network troubleshooting.
- Familiarity with Active Directory, ticketing tools, and remote support tools
- Fluent in English and Cantonese
Office
- Wan Chai, Hong Kong
- Working days: Monday, Tuesday, Wednesday
Salary
- 200+ USD per day/daily payment
- Commission & Bonus
- Medical & Other Benefits
- Generous Annual Leave
- Incentivize Trips
- Annual Salary Review & Increase
Apply
To apply please click the 'Apply' button below.
1st Priority will be given to Candidates who apply from our website, also at this link:
For a confidential discussion on this or any many jobs we have on hand please reach out with your CV and contact details at info @ svarecruitment.com !