Company Summary
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Our client is a globally recognized UK Financial Services Fintech firm MNC.
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They help in provide leveraged trading to millions of their customers through their global brands.
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The company was founded in London over 20 years ago. They are working with different brands to bring innovative trading and investing products that meet their expectations for choice, creativity, and control.
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Headquarters is in London and has 6 other locations worldwide. They have over 1000 employees that are currently located in different parts of the World.
Job Description
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Will answer Iranian customer e-mails, assisting with the opening of client accounts, amending existing accounts, maintaining client records and liaising with appropriate departments.
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Reporting to the Senior Head of Dubai Office. Will provide all relevant information to clients regarding documents and materials for opening new accounts
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Deal with complaints of a varying nature promptly and effectively and will provide support and troubleshooting on platforms.
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Liaise with the compliance officer regarding complaints and approval of accounts
Key Candidate Criteria
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Ideally has a customer service representative experience, but graduates or no experience can also apply
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Knowledge of the Financial Market will be preferred
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Ideally no more than 7 - 8 years experience max
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Seriously looking to relocate to Dubai
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Fluent in English and Farsi / Persian / Iranian
Office
Salary
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Up to 240K AED Annually
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Flight & Accomodation will be included in the relocation
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Company will not sponsor spouse / dependents visa
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Commission & Bonus
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Medical & Other Benefits
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Generous Annual Leave
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Incentivize Trips
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Annual Salary Review & Increase
Apply
To apply please click the 'Apply' button below.
1st Priority will be given to Candidates who apply from our website, also at this link:
For a confidential discussion on this or any many jobs we have on hand please reach out with your CV and contact details at info @ svarecruitment.com !
