Company Summary
- Our client is a well-established global leader in multi-platform communication.
- Provide IT latest cutting-edge communication solutions to help businesses enhance customer engagement and messaging across multiple channels worldwide.
- One of the top global in their specialized industry. Recognized for excellence in conversational experiences, creative projects, API solutions, and innovation.
- Established over 18 years ago, with +5000 employees worldwide. Offices globally, in Africa, Asia, Australia, Eurasia, Europe and America.
Job Description
- After very successful 2024 and new projects, looking for new Solution Engineer to join the hybrid set-up in Malaysia, Vietnam, and the Philippines.
- Reporting to Head of Solution Engineering. Collaborates with senior colleagues and other teams to achieve business results.
- Design and deliver solutions, configure and troubleshoot company products, and apply scripting skills using a variety of programming languages.
- Stay updated on industry trends and exceed customer expectations.
- Be involved with clients to understand their business needs, conduct solution demos, and provide training and enablement sessions.
Key Candidate Criteria
- Bachelor’s degree in Computer Science, Engineering, or a similar area of study.
- Extensive expertise in technical presales, B2B sales, conducting discovery calls, and engaging with clients.
- Solid background in designing and implementing customized solutions; together with delivering solutions, including product installation, on-site setup, and configuration.
- Demonstrated experience in executing projects or scripting using JavaScript, Java, Python, PHP, Ruby, C#, or Go.
- Familiarity with SaaS cloud solutions such as marketing automation, chatbot design, and creating chat flows as well as awareness of AI technologies and applications.
- Knowledge of the telecom or communications industry.
- Fluent in English, proficiency in local languages is a plus.
Office
- Kuala Lumpur, Malaysia, Vietnam, and Philippines
- A hybrid work setup, with the flexibility to work both from the office and remotely on certain days.
Salary
- Up to 5K+ USD per month
- Commission & Bonus
- Medical & Other Benefits
- Generous Annual Leave
- Incentivize Trips
- Annual Salary Review & Increase
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