WeChat ID: SVARecruitment

IT Support Specialist – Trusted Hospitality & Tourism Asset Management Provider, MNC, +¥5.2M JPY Annually

IT Infrastructure

Ref: 747Tuesday 7 January 2025

Company Summary

  • Our client is leading tourist travel and hotel operator company, specializes in resort management, tourism services, and hospitality.
  • Provides ranges of services including supporting resort operations, development consulting, facilities Management, travel agency, marketing and promotion.
  • Has been recognized including special Jury Award 7th Japan Tourism award, and serving multiple brands such as Niseko, Sky express and many more.
  • Established 17 years ago, Office span in Japan with +600 employees. Headquarter in Hokkaido, Japan.

 

Job Description

  • After successful 2024, looking for IT Support Specialist to join the team in Hokkaido.
  • Provide helpdesk support for PCs, Windows/Mac operating systems, software applications, networks, and printers.
  • Offer basic IT troubleshooting support for users and maintain clear communication with the third-party help desks for system-related issues.
  • Manage user accounts and also to configure end user PCs/Macs.

 

 

Key Candidate Criteria

  • Must have similar experience in IT Support, Helpdesk or technical support etc.
  • At least basic knowledge of networking including Wi-fi devices, TCP/IP, Firewalls, switches and VPN configurations.
  • Knowledgeable in troubleshooting Windows servers, Unix, MacOS
  • Should be based or open to relocate in Hokkaido. Preferable already in Japan.
  • Can speak English and Advanced or native Japanese.

 

 

Office

  • Hokkaido, Japan

 

Salary

  • 300k+ to 400k+ to JPY per month
  • Commission & Bonus
  • Medical & Other Benefits
  • Generous Annual Leave
  • Incentivize Trips
  • Annual Salary Review & Increase

 

Apply

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For a confidential discussion on this or any many jobs we have on hand please reach out with your CV and contact details at info @ svarecruitment.com !