WeChat ID: SVARecruitment

Technical Support / Customer Service Officer – Music Consultancy Services MNC – $240K HKD Annually

IT

Ref: 553Tuesday 15 August 2023

Company Summary

  • Our client is a well-established Audio/Music Consultancy MNC
  • Provides first-class service and support when it comes to business music collections and branding.
  • One of the pioneers and leaders in their specialized industry.
  • Established over 15 years ago with offices in US, UK and Asia.

 

Job Description

  • After a very successful 2022, looking for new Technical Support / Customer Service Officer.
  • Be involved in responding to daily emails and system call logging.
  • In-charge with email follow ups and WeChat inquiries.
  • Work closely and reports daily data record to Ops Manager.

 

Key Candidate Criteria

  • Open to Junior/Fresh graduates.
  • Familiar with sound systems and Soundcloud.
  • Able to work independently and in a dynamic environment.
  • CS experience is an advantage.
  • Fluent with Mandarin and English.

 

Office

  • Hong Kong

 

Salary

  • $240K+ HKD Annually
  • Commission & Bonus
  • Medical & Other Benefits
  • Generous Annual Leave
  • Incentivize Trips
  • Annual Salary Review & Increase

 

Apply

To apply please click the 'Apply' button below.

 

1st Priority will be given to Candidates who apply from our website, also at this link:

 

For a confidential discussion on this or any many jobs we have on hand please reach out with your CV and contact details at info @ svarecruitment.com !