1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He has about 20 years of experience now within the technical writing industry and started his career as a Technical Writer with a software firm called XXXX where he developed printed user guides for an online CMS product, created eLearning courses for clients, and conducted product training for new employees as well. His experience from there on revolved in Technical Writing and Documentation for different companies. He’s now working with XXXX as a Principal Technical Editor under a Global Content team; they create educational training materials, provide technical and contextual editorial on projects, and perform documentation management as well using various tools. Recently, they’ve been working with SharePoint and apart from that, he has done other non-technical writing roles as well.
2. What skill(s) / experience would you self-describe as strongest or specialist in?
Strongest skills would be setting up different processes such as establishing guides, coordinating repositories from content creation up to publication, and such. During his time with one of his previous companies, he used to hard code documentation from Word document to HTML before being able to publish it locally; he’s now using SharePoint and CMS systems for that.
3. Do you have the lists of key criteria’s according to the clients’ requirements?
He has about 20 years of experience in technical writing and has exposure with both software and hardware, especially during his time with Emerson where he was involved with creating user guides for UPS and similar products. He is also keen to have more experience in managing and handling people, although he has managed projects and documentation so far in his career.
