1. He worked in XXX prior to it as a Technical Support Consultant where it is a vendor of various applications. XXX is located in XXX but he helped ING to implement many applications for their strategic and lending finance domain so that’s why he is now in XXX. He has an ITIL certification and Scrum Master.
2. He is expert in cisco networks, troubleshooting, domains, and itil.
3. He has ideas on installation, configuration and networks but his expertise is more of the user’s application on the domain level (corporate/commercial management domain) and not desktop level in his current company XXX as IT Business Consultant for more than 9 years. Experience handling & managing production incident/problem for application like XXX Manager) & assisted user acceptance testing for patches/upgrades & supported in regression tests based on the used functionalities. They support XXX
