1. In his current position as a helpdesk support specialist for XXX, he manages all data and system-related issues, such as computer and application concerns, enterprise network troubleshooting, PC hardware and software, monitoring internet banking, and documents all reported cases via phone, email, and chat. He has experience in the banking industry. He is an IT supporter at Level 1. He is a member of the team that includes 5 IT support and 4 senior helpdesk. They cover the XXX,XXX, XXX,XXX, XXX, XXX, and XXX. More than 100,000 end users are served by them, and they offer chat, email, and phone assistance.
2. Expert in hardware, software, IT supporting and can handles problems with the clients
3. has worked as a Technical Support Representative for aXXX business in the XXX in the past. They handle inbound, outbound, and ticketing system calls. They help their consumers with any internet-related problems or services, including troubleshooting. SeveralXXX are included.
