- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He has 17 years of experience in the IT industry, starting his career in 2007. His most recent role was as an IT Engineer at XXXX, where he was responsible for providing IT support across mainland China, managing IT assets, and maintaining VoIP phones and Xerox printers. His responsibilities included resolving IT-related issues, handling service requests through the ServiceNow system, assisting project teams with router and VPN upgrades, conducting IT orientations for new employees, and managing computer and user accounts on the Azure platform. - What skill(s) / experience would you self-describe as strongest or specialist in?
His strongest skills align well with the role of an IT specialist. Both software and technical skills are essential, as the position involves serving as the first or second line of contact for employees. Also, his effective communication and technical - Do you have the lists of key criteria’s according to the clients’ requirements?
He has experience in hardware and software troubleshooting, primarily working in an office environment. His role involves assisting employees with technical issues, such as unresponsive laptops, power button failures, or display malfunctions. He performs basic troubleshooting to identify the root cause and determine if the issue is hardware-related, often coordinating with vendors for warranty support. He also provides support for common office software, including Outlook and Office 365, addressing user issues as they arise. Additionally, he manages computer and user accounts in Azure, oversees file servers, printer servers, and IT equipment, and delivers technical support. With experience in incident management systems like ServiceNow, he monitors and resolves IT-related requests. He is also ITIL-certified, demonstrating his knowledge of IT service management best practices.
Azure, Outlook, Office 365, ServiceNow, Hardware & Software, IT Specialist
Department: HOT CH IT Infrastructure
Salary: $300k RMB Annually or negotiable h
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RECRUITER SUMMARY
HOT China IT Infrastructure, Azure, Outlook, Office 365, ServiceNow, Hardware & Software, IT Specialist, $300K RMB Annually
12/02/2025
Candidate Background
Nationality:
Chinese
Residence:
China
Education:
Bachelor’s degree Specialty in Computer Science and technology at XXXX University
Cisco CCNP certification
Microsoft server and enterprise technical support authentication
CompTIA Security+ certification
ITIL 2011 foundation
Dell Computer products certifications
Languages:
English – Fluent
Mandarin – Native
Experience:
Has over +17 years of experience in IT Industry.
Current & Previous Employers and jobs include:
IT Specialist at XXXX,
IT Specialist at XXXX,
Technical support engineer at XXXX,
Technical support engineer at XXXX.
Motives:
He is actively looking a job because he recently left his company due to some internal company issues and contract ended already. Open for IT positions.
Current Salary:
$290K RMB Annually
Expected Salary:
$300k RMB Annually or negotiable h
Notice Period:
Can start immediately
Interview Availability:
Requires a day notice
Interview Assessment Notes
Interested in this candidate?
Silicon Valley Associates Recruitment
Hong Kong
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
China
25F, Central Plaza, Xin Tian Di, Shanghai
Singapore
Ubi TechPark #01-08, Singapore
China
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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