L2 Support, ITSM systems, ServiceNow, Microsoft Intune, Microsoft Exchange

Department: HOT CH
Salary: $140k+ - $150k+ RMB Annually / $11K RMB - $12.5K RMB per month

Ready to Hire?

We’ll connect you with the right professionals – email us at marketing@svarecruitment.com today.

Enquiry

RECRUITER SUMMARY

HOT China IT Infrastructure, L2 Support, ITSM systems, ServiceNow, Microsoft Intune, Microsoft Exchange, IT Support, $140k RMB Annually

17/02/2025

Candidate Background

Nationality:
Chinese
Residence:
Shanghai, China
Education:
Ceramic design and craftsman XXXX and Technical College
Languages:
English – Intermediate, Mandarin- Native
Experience:
Has over +5 years of experience in IT Industry. Current & Previous Employers and jobs include: Software Consulting Engineer at XXXX, IT Support at XXXX, IT Support at XXXX, Front Desk Clerk at XXXX
Motives:
He is actively looking for a full time job. Open for IT related roles
Current Salary:
$160k RMB Annually / $13K+ RMB per month
Expected Salary:
$140k+ – $150k+ RMB Annually / $11K RMB – $12.5K RMB per month
Notice Period:
Can start immediately
Interview Availability:
Requires a day notice

Interview Assessment Notes

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    He has five years of experience in the IT industry, having worked at XXXX, XXXX, and XXXX, with his most recent role at Tata Consultancy Services as a Software Consulting Engineer. He was a Level 2 Technical Support Engineer and responsible for technical support and troubleshooting. He collaborates with other IT support engineers to resolve API and payment issues for customers. Additionally, he is experienced with office applications like Microsoft Intune and Microsoft Exchange, ensuring smooth operations and issue resolution.
  2. What skill(s) / experience would you self-describe as strongest or specialist in?
    He is strong in software troubleshooting, including expertise in Windows Server and other server software. His expertise includes troubleshooting helpdesk issues such as printers, basic networking, and Level 2 support for advanced network problems.
  3. Do you have the lists of key criteria’s according to the clients’ requirements?
    He has experience in both software and hardware troubleshooting, including network, system, and computer hardware issues, as well as system installation and maintenance. On the software side, he is experience handling system applications and MS Office. Additionally, he has around two years of experience using ITSM systems, particularly ServiceNow.

Interested in this candidate?

Silicon Valley Associates Recruitment

Hong Kong

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

China

25F, Central Plaza, Xin Tian Di, Shanghai

Singapore

Ubi TechPark #01-08, Singapore

China

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

Back view of employer reading resume focus on document, job applicant waiting for hiring decision at desk on background. Hiring manager studying long list of candidates achievements and experiences

Request This Candidate’s CV