Active Directory, Windows, O365, ITIL certificate, IT Deputy Manager

Department: HOT CH
Salary: $12k CNY per month

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RECRUITER SUMMARY

HOT CN IT Infrastructure, Active Directory, Windows, O365, ITIL certificate, IT Deputy Manager , $12K CNY

17/03/2025

Candidate Background

Nationality:
Chinese
Residence:
Shanghai, China
Education:
Computer Application at XXXX College of Science and Technology, Security, Compliance and Identity, Fundamentals(SC900), Microsoft Azure, Fundamentals(AZ900), Microsoft Azure AI Fundamentals(AI900), ITIL V3, MCSE, MCSA, MCP, CCNA
Languages:
English – Fluent, Mandarin- Native
Experience:
Has over +15 years of experience in IT Industry. Current & Previous Employers and jobs include: IT Deputy Manager at XXXX, IT Coordination at XXXX, ITO at XXXX, NSS at XXXX, Network administrator at XXXX
Motives:
He is actively looking a job because his recent company’s contract ended already and also requested to reduce the employees.
Current Salary:
$19k CNY per month
Expected Salary:
$12k CNY per month
Notice Period:
Can start immediately
Interview Availability:
Requires a day notice

Interview Assessment Notes

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    He has over 15 years of experience in the IT industry, with a background in computer science. In his most recent role as an IT Deputy Team Manager at a Germany-based company in Shanghai, he was responsible for IT operations in China and provided support to users across Southeast Asia, Japan, and Australia. His work involved handling both hardware and software issues, assigning hardware to users in China, and managing software licenses for those who required them. Additionally, he coordinated with local vendors for business and government-related audits, created user accounts for new hires, and managed access permissions in Active Directory and O365. He participated in weekly meetings with the Germany headquarters to report on progress, upcoming plans, and operational updates. He was also responsible for preparing the annual IT budget for China and reporting it to headquarters. As Deputy IT Manager, he played a key role in establishing IT policies and management rules for the China office.
  2. What skill(s) / experience would you self-describe as strongest or specialist in?
    He holds CCNA and MCSE certifications and has completed training in Red Hat. He also has knowledge of cloud management, including Azure and AWS.
  3. Do you have the lists of key criteria’s according to the clients’ requirements?
    He previously worked in first-level end-user support, handling incidents and escalating them to the second-level team when necessary due to permission limitations. He managed user requests and issues through a ticketing system, assessing permissions before processing tickets or escalating them when required. His experience includes working with Windows 10, Windows 11, and older systems like Windows 7, along with Office 365. Additionally, he completed ITIL training and holds an ITIL certificate, though he lacks hands-on ITIL experience. In previous roles, he used company-developed ticketing systems rather than platforms like ServiceNow, though he is familiar with the latter.

Interested in this candidate?

Silicon Valley Associates Recruitment

Hong Kong

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

China

25F, Central Plaza, Xin Tian Di, Shanghai

Singapore

Ubi TechPark #01-08, Singapore

China

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

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