- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He has five years of experience in the IT industry, specializing in IT support. He has worked as a freelance IT support engineer, providing on-site assistance to various clients, handling end-user support, IT device management, and network troubleshooting. His responsibilities included resolving technical issues based on user requests, ensuring smooth operations for different organizations. Previously, he worked as an NSW Engineer at XXXX in Shanghai, supporting over 20 non-standard PCs in a banking environment. His role involved local management of systems, updating antivirus and operating systems, maintaining banking software, user account management, and providing support for Office 365 applications, including Outlook, Teams, and other office IT needs. In August 2023, his contract ended due to budget cuts. Before that, he worked at XXXX as an on-site IT engineer, supporting office-wide IT issues, including meeting rooms, printers, Wi-Fi, and mobile devices. - What skill(s) / experience would you self-describe as strongest or specialist in?
His strongest skills include user support, desktop support, and IT asset management. He has strong communication abilities and excels in face-to-face user support, ensuring effective issue resolution and assistance. - Do you have the lists of key criteria’s according to the clients’ requirements?
He has experience in end-user laptop support, including OS updates from Windows 7 to 10 or 11 and Office 365 suite. His responsibilities include diagnosing and troubleshooting desktop systems, printers, and operating issues. He also configures and maintains PCs, peripherals such as local and network printers, scanners, and other end-user devices like iPhones, iPads, MacBooks, and laptops. He has some experience with ServiceNow for management tasks and is looking to expand his knowledge, with plans to pursue certification. In his previous role at XXXX, he had basic exposure to various platforms but is keen on further developing his expertise
Office 365 application, Networking, Printers, Wi-Fi, Mobile devices, IT & Desktop support
Department: HOT CH IT Infrastructure
Salary: $18k RMB per month
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RECRUITER SUMMARY
HOT CN IT Infrastructure, Office 365 application, Networking, Printers, Wi-Fi, Mobile devices, IT & Desktop support, IT asset management, IT Support , $18K RMB
25/02/2025
Candidate Background
Nationality:
Chinese
Residence:
Shanghai, China
Education:
Bachelor Degree in Computer science and technology at XXXX University of Technology
Languages:
English – Fluent,
Mandarin- Native
Experience:
Has over +5 years of experience in IT Industry.
Current & Previous Employers and jobs include:
IT Support(Freelancer) at XXXX,
NSW Engineer at XXXX,
Onsite IT Engineer at XXXX,
epop Administrator at XXXX,
IT Helpdesk at XXXX
Motives:
He is actively looking a job because he wants to work in a full time job as he is currently in Freelancing. Open for IT related roles.
Current Salary:
$16k RMB per month
Expected Salary:
$18k RMB per month
Notice Period:
Can start immediately
Interview Availability:
Requires a day notice
Interview Assessment Notes
Interested in this candidate?
Silicon Valley Associates Recruitment
Hong Kong
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
China
25F, Central Plaza, Xin Tian Di, Shanghai
Singapore
Ubi TechPark #01-08, Singapore
China
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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