1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
His last employment was with XXXX as Payment Operations Executive for a regional fintech aggregator in KL, where he managed supplier relationships across Malaysia and Singapore. His responsibilities back then included sourcing new PSPs, negotiating commercial terms, onboarding suppliers, and tracking performance metrics. He worked closely with product, legal, and compliance teams as well to ensure alignment with expansion goals and regulatory requirements. Previous to that, he worked as a Business Development Analyst at an e-wallet platform, where he supported fund flow planning and payment partner acquisition. His early career included a role as a Partnership Coordinator at a digital finance startup, where he focused on supplier performance tracking and joint marketing activities.
2. What skill(s) / experience would you self-describe as strongest or specialist in?
His strongest skills lie in supplier onboarding, gateway relationship management, and cross-border fund flow planning. He specializes in identifying high-performing PSPs, negotiating commercial terms, and aligning supplier capabilities with product and marketing needs. His bilingual fluency and regional experience make him an effective bridge in communicating between internal teams and external partners. Among his biggest achievements, he onboarded four new PSPs within one quarter to support a product launch in SG, and developed a supplier performance dashboard that improved SLA tracking and issue resolution speed by 35%.
3. Do you have the list of key criteria according to the client’s requirements?
He is KL-based and is fluent in both English and Mandarin. Has over 3 years of experience within payments industry, including direct engagement with PSPs and acquiring banks. He is familiar with supplier onboarding, fund flow planning, and performance management.
