- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He has 5 years of experience in the IT field and is currently doing freelance work. In his previous roles, he handled various IT tasks, including providing technical support, managing IT-related inquiries, and assisting with vendor communications. He has experience in supporting systems, such as Windows, and handling hardware replacements and software upgrades. He worked in a full-time technical support role at a Hong Kong company, where his responsibilities included setting up conference rooms, troubleshooting IT issues, and supporting staff with their technical needs. He has also worked in a role where he was responsible for replacing laptops, ensuring they met company standards, and transferring data to new devices. Additionally, he has experience monitoring server and IT system status. He is skilled in IT infrastructure support and enjoys tackling technical challenges to ensure smooth operations. - What skill(s) / experience would you self-describe as strongest or specialist in?
His strongest skills include handling user requests and resolving IT issues. He has experience in communicating with third parties, particularly regarding IT server-related matters, and is confident in his ability to manage communication effectively. - Do you have the lists of key criteria’s according to the clients’ requirements?
His experience includes with Microsoft O365 and occasionally accesses the admin portal to resolve user issues, such as releasing external emails blocked by server protection. He uses the admin portal to create email groups or distribution lists as requested by users and asks them to test the setup. Also, he has experience handling both Asia and M365 systems and upgrading Windows 10 to Windows 11 using tools like Autopilot or the Microsoft Deployment Toolkit for Active Directory tasks. Although his networking knowledge is basic, he manages new devices, assigns IP addresses, subnet masks, and gateway providers as required by the IT department.
Hardware and software, Microsoft O365, Windows 10 to 11, Active Directory, Freelance IT support
Department: HOT HK IT Infrastructure
Salary: $30k HKD per month
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RECRUITER SUMMARY
HOT HK IT Infrastructure, Hardware and software, Microsoft O365, Windows 10 to 11, Active Directory, Freelance IT support, $30k HKD
14/01/2025
Candidate Background
Nationality:
Hong Konger
Residence:
Hong Kong
Education:
XXXX College – HKCEE
Languages:
English – Fluent
Cantonese – Native
Chinese – Fair
Experience:
Has over +5 years of experience in IT Field.
Current & Previous Employers and jobs include:
Freelance IT support Technical Support at XXXX,
IT Assistant at XXXX,
Associate at XXXX,
Contract Information Technology Assistant at XXXX,
Deskside Specialist at XXXX,
Helpdesk at XXXX,
Project Technician at XXXX,
Automated Systems (HK) Ltd at XXXX,
Project Engineer at XXXX
Motives:
He is actively looking a job for a good opportunity. Open for IT or any relevant position to his experienced.
Current Salary:
$26k HKD per month + Bonus
Expected Salary:
$30k HKD per month
Notice Period:
Can start immediately
Interview Availability:
Requires a day notice
Interview Assessment Notes
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