- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He has 16 years of experience in data analytics, information technology, and project management. Currently, he works at XXXX, a subsidiary of Crédit Agricole in Paris, ensuring problem-solving for data processing. His role involves monitoring processes in the Hong Kong region before escalating unresolved issues to the headquarters in Paris. Additionally, he manages in-house IT support, including staff onboarding, hardware inventory, decommissioning, and application support for office tools and market data systems like Pimples. Previously, he worked at XXXX as an IT officer, handling network security, information security protocols, and application issues. Before that, he spent eight years at the Hong Kong Institute as an IT supervisor, managing IT support and participating in IT security projects, including firewalls and endpoint security. His earlier roles include system engineering at XXXX, promoting IT products such as Kodak document imaging, and working as a support analyst at XXXX, where he monitored airport systems, including weather and flight plan systems. - What skill(s) / experience would you self-describe as strongest or specialist in?
He has strong skills in scaling IT operations and has developed expertise in IT support over the years. With eight years of experience at the Hong Kong Support Institute, his longest tenure, he not only provided IT support but also contributed to various IT projects, including IT security initiatives. His experience includes working with antivirus systems, firewalls, and firewall applications, making IT security one of his key strengths. - Do you have the lists of key criteria’s according to the clients’ requirements?
He has extensive experience in user support, primarily handling clinical issues and incident management. His expertise includes data processing, particularly in financial data exchange. He ensures smooth data processing by monitoring transactions from global exchanges after market closures, verifying accuracy, and resolving any issues. Once the data is processed, it is used by backend accounting teams to generate reports for clients. Additionally, he has experience with ticketing systems such as Jira and Solovayn, and he has worked with ServiceNow, supporting both internal and external clients across different system environments.
IT security, Antivirus systems, Firewall applications, Endpoint security
Department: HOT HK IT Infrastructure
Salary: $53k HKD per month
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RECRUITER SUMMARY
HOT HK IT Infrastructure, IT security, Antivirus systems, Firewall applications,Firewalls, Endpoint security, Jira, Solovayn, Incident Management, $53k HKD
26/02/2025
Candidate Background
Nationality:
Hong Konger
Residence:
Hong Kong
Education:
Bachelor of Science – BS, Computer Science at XXXX
Languages:
English – Fluent,
Cantonese- Native
Experience:
Has over +16 years of experience in Data analytics, information technology, and project management.Current & Previous Employers and jobs include:
ITO – Incident Management at XXXX,
Information Technology Officer at XXXX,
Technical Support Supervisor at XXXX,
System Engineer at XXXX,
Technical Officer at XXXX
Motives:
He is actively looking a job for a good opportunities and those align with his experience. Open for Cybersecurity, SOC, IT Support related to Cybersecurity position.
Current Salary:
$53k HKD per month +1.5k Month Bonuses
Expected Salary:
$53k HKD per month
Notice Period:
Can start immediately
Interview Availability:
Requires a day notice
Interview Assessment Notes
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