- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He has 5 years of experience in the IT field. Currently, he works as an Operations Engineer at a data center in collaboration with an Australian company. Recently, the company transitioned to being part of a US-based organization. His role involves troubleshooting and resolving IT issues, primarily on-site, and assisting with maintaining the operations of the facility. He handles tasks such as managing Tier 1 to Tier 2 support, ensuring the server rooms are properly maintained, and overseeing various projects. Also, he helps manage equipment like Cisco devices, cabling, and security systems within the building. - What skill(s) / experience would you self-describe as strongest or specialist in?
His expertise extends to troubleshooting operating systems and updating servers to keep everything running smoothly. Also, he handles patching tasks, ensuring that monthly updates are applied across all servers and virtual machines (VMs). - Do you have the lists of key criteria’s according to the clients’ requirements?
His experience includes managing the entire Microsoft 365 administration. He works extensively with Windows platform, from Windows 10 to Windows 11, using it across all company computers. He also manages user transitions, troubleshoots issues, and maintains system rules. He possesses knowledge of Active Directory and has been involved in data center, network, and server management, including ServiceNow experience for around four years. He collaborates with various teams on monthly projects, sharing information and implementing sessions to ensure smooth execution. Tasks are scheduled and rescheduled as needed, with a review process in place after completion to ensure recovery and ticket closure. His first graduate job, he worked with ServiceNow to manage and troubleshoot tickets.
Active Directory, ServiceNow, Microsoft 365 administration, Windows platform, Operations Engineer
Department: HOT HK IT Infrastructure
Salary: $40k HKD per month
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RECRUITER SUMMARY
HOT HK IT Infrastructure, Active Directory, ServiceNow, Microsoft 365 administration, Windows platform, Operations Engineer, $40k HKD
08/01/2025
Candidate Background
Nationality:
Hong Konger
Residence:
Hong Kong
Education:
Bachelor of Engineering in Electronic Engineering, with Computer Science
courses as free electives, XXXX
Cisco Certified: CCNA (200-301)
Microsoft Certified: Microsoft
Azure Fundatmental (AZ-900)
Microsoft Certified: Azure
Administrator Associate
(AZ-104)
Microsoft Certified: Azure
Solutions Architect
Expert(AZ-305)
ITIL Foundation Certificate in
IT Service Management: ITIL 4
Languages:
English – Fluent
Cantonese – Native
Mandarin- Fluent
Experience:
Has over +5 years of experience in IT Field.
Current & Previous Employers and jobs include:
Operations Engineer at XXXX,
IT Support Engineer at XXXX,
Assistant System Engineer at XXXX.
Motives:
He is actively looking a job for good opportunity in the market.
Current Salary:
$32k HKD x 13 month
Expected Salary:
$40k HKD per month
Notice Period:
1 Month
Interview Availability:
Requires a day notice
Interview Assessment Notes
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