- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
She has over nine years of experience in the IT industry. Her career began with freelance work, during which she provided hands‐on technical support to friends and family by troubleshooting hardware issues. Later, she expanded her freelance services to small businesses, managing email systems, websites, and overall IT infrastructure. In her fourth year, she secured a contract with a larger company as an IT support specialist—a role that eventually transitioned into a full-time position where she provided internal IT support, assisting employees with computer updates and troubleshooting. Additionally, she gained experience in project management by collaborating with the marketing department to ensure smooth IT integration during new product rollouts. - What skill(s) / experience would you self-describe as strongest or specialist in?
Her best skill is effective communication, particularly when explaining challenging IT concepts to those who are unfamiliar with them. This ability has proven invaluable when assisting employees or customers with navigating their computers. She excels at breaking down complex processes into clear, step-by-step explanations. - Do you have the lists of key criteria’s according to the clients’ requirements?
She frequently assisted employees by updating their Windows software, as many were still using Windows 10 while Windows 11 was available. Although her primary work was with Windows OS, she is also experienced with Mac OS. In previous roles, including an internship and her most recent position at a start-up company, she was responsible for building network infrastructure. This involved restructuring the company’s website and network by selecting appropriate software and tools to improve network capacity. She is also knowledgeable about WAN and LAN configurations.
Hardware & Software, IT integration, Windows, IT Support Specialist
Department: HOT HK IT Infrastructure
Salary: $25k HKD or open more
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RECRUITER SUMMARY
OT HK IT Infrastructure, Hardware & Software, IT integration, Windows, IT Support Specialist, $25k HKD
28/02/2025
Candidate Background
Nationality:
American Visit Visa
Residence:
Hong Kong
Education:
Accelerated Bachelor of Science in Information Technology & Master of Science in IT Management XXXX University ,
ITIL Foundations v4 (2024),
Google IT Support Professional (2023),
CompTIA A+ (In Progress: Expected March 2024)
Languages:
English – Fluent,
Cantonese – Basic
Experience:
Has over +9 years of experience in IT Industry.Current & Previous Employers and jobs include:
IT Support Specialist at XXXX,
IT Support Specialist & Founder at XXXX
Motives:
She is actively looking a job for career development. Open for IT relevant positions.
Current Salary:
25k HKD per month
Expected Salary:
$25k HKD or open more
Notice Period:
Can start immediately
Interview Availability:
Requires a day notice
Interview Assessment Notes
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