- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? In his current role at XXX, XXX takes a proactive approach, generating and qualifying leads, serving as a trusted advisor to clients, and owning the success of his book of business. At XXXX, he handled tier 1 relationships, contributed ideas for client engagement, and played a leadership role in SME(s). As a Customer Success Manager, XXX managed diverse portfolios, designed and executed migration plans, and supported the industry restructuring, ensuring client retention. His roles have involved strategic account planning, project management, and navigating complex support issues.
- What skill(s) / experience would you self-describe as strongest or specialist in? XXX brings expertise in developing successful sales and new business development strategies, with in-depth knowledge of multi-asset investments. He excels in client engagement, relationship management, and strategic planning, utilizing tools such as Smartsheet, Salesforce, Gainsight, and DOMO. His skills extend to project management, leadership, and effective communication with senior executives. Justin is well-versed in the financial market, having managed significant accounts and projects. He holds a Master’s degree in Technopreneurship and Innovation, demonstrating a commitment to continuous learning.
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RECRUITER SUMMARY
HOT HK Sales, Customer Success Manager, 20-25K SGD
01/02/2024
Candidate Background
Nationality:
Singaporean
Residence:
Singapore
Education:
XXX Business School Executive Education, FinTech: Innovation and Transformation in Financial Services
Languages:
English (Fluent),
Mandarin (Native)
Experience:
XXX is a seasoned sales and customer success professional with a proven track record in both traditional financial and crypto industries. Currently serving as the Customer Success Manager at XXX. in APAC, he is the first and sole employee in Singapore, fostering relationships in the regional CeFi and DeFi ecosystem. Previously, as the Senior Customer Success Manager at XXX, XXX handled tier 1 broker and buyside relationships, demonstrating leadership qualities within the team. His extensive career includes roles such as Customer Success Manager and Sales & Relationship Manager at various prestigious organizations, including XXX
Motives:
He’s looking for a better opportunity and a stable job.
Current Salary:
18K SGD per month
Expected Salary:
20-25K SGD per month
Notice Period:
2 Months
Interview Availability:
Requires a few days notice
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