End-User Support, Banking, Financial, Data Center

Department: HOT JPN
Salary: 15M JPY Annual

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RECRUITER SUMMARY

HOT JPN IT Infrastructure, End-User Support Banking Financial Data Center, 15M JPY Annual

30/05/2025

Candidate Background

Nationality:
Filipino, Japan PR
Residence:
Japan
Education:
Bachelor of Science in Electronics and Communication XXXX
Languages:
English – Fluent, Japanese – N3, Tagalog – Native
Experience:
15+ years of experience in the industry Current & Previous Employers and jobs include: ISM Technician at XXXX, Desktop Analyst at XXXX, IT Consultant at XXXX, Data Center Engineer at XXXX, Assistant Language Teacher at XXXX, Part-time Engineering Instructor at XXXX, Frequency Spectrum Analyst/Telecommunication Engineer at XXXX, Field Engineer at XXXX, Junior Switchman Helper at XXXX
Motives:
Is not actively looking for a job right now but is open to look into opportunities with good package. Open for the Field Applications Engineer or end-user support related roles.
Current Salary:
8.5M JPY Annual
Expected Salary:
15M JPY Annual
Notice Period:
2 Months
Interview Availability:
Requires a day notice

Interview Assessment Notes

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? 
He has been working in the telecommunications industry back in the Philippines and has worked as a regulatory agency for a company back then. Last 2014, he decided to go to Japan and worked initially as a factory worker then became an English teacher before switching to IT-related roles. He is currently with XXXX as an ISM Technician where he’s in-charge of the project team in handling issues, PC and desktop employment, and end user support on Cisco desktop phones and peripherals. Before this, he was taking up roles like Desktop Analyst, IT Consultant, and Data Center Engineer for XXXX where he worked with client such as XXXX.

2. What skill(s) / experience would you self-describe as strongest or specialist in? 
Strongest skill would be resolving critical issues, end-user support, and also has great knowledge of data centers. He has been working in the IT industry in Japan for more than 4+ years now and also has IT experience back in the Philippines as a Regulatory Agency, Telecommunications Engineer, and such so he has more than 6-7 years of IT experience now.

3. Do you have the lists of key criteria’s according to the clients’ requirements?
He has strong skills in field applications and technical or end-user support since he has been doing this for the past few years. He can also support with presales such as software and product installation, and can work in the automotive industry as well even though he’s mostly in the tech and banking domain. He also can relocate to Nagoya given that the package is enough for him to relocate.

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