1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He has been living in Japan for almost 30 years now and has started to work with Fortune 500 companies such as XXXX, XXXX, XXXX, and XXXX, XXXX, and other Japanese banks; he mostly did Project Management roles in those companies and a Client Technology Services Manager for the APAC region with XXXX. After that, he joined XXXX as an Account Director where he was in-charge in managing the whole operations for Japan; he also served as a Service Director that time. Later on, he joined XXXX as a Data Center Operations Manager where he managed Kansai, Osaka area, all of their data centers when they opened up at that time. He had to go back to Tokyo after a few years with them and joined a project for XXXX where he was a PMO involved with a huge global project in New York, London, Beijing, Shanghai, and Tokyo; he was in-charge of upgrading systems, integrating two separate entities within the same company, and manage IT operations in a cost effective way. He is a Certified ITIL Manager, including change management, incident management, capacity management, and more. During his time with XXXX, he was the sole operations manager for change management during that time where he created processes, made sure the old teams were aware of any changes to the business operations, and coordinated everything.
2. What skill(s) / experience would you self-describe as strongest or specialist in?
Strongest skill would be service delivery management including change management, project management, and so on. He is good in managing multiple projects at once and handling people directly reporting under him. He has mainly worked with financial institutions and banks but he would be open to any other industry available in the market as long as it’s IT-related.
3. Do you have the lists of key criteria’s according to the clients’ requirements?
He has more than 5 years of experience in change management alone, he also has been a project manager/service delivery manager for more than 15 years now. He has mainly worked on IT projects but has experience working/using SAP systems; he can manage any changes within the system, how it affects the business, and he would be willing to be assigned with SAP transformation projects. He is having the background of consulting, ERP implementations, and change leadership for most of his career so he can leverage these skills for his new job; great stakeholder management skills and speaks fluent Japanese both verbally and written. He used to work with FD, a pharmaceutical company in Japan, as well as Pfizer during his time with XXXX.
